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Captaris Workflow - Business Value

Captaris Workflow, powered by Teamplate, can streamline and automate business process at a price point that delivers immediate business value. Captaris Workflow brings new levels of productivity to any repeatable business activity from simple workgroup tasks up to enterprise wide processes.

Organizations benefit from the enhanced task accountability provided by Captaris Workflow software. Tasks are automatically assigned and delivered to individual or group tasklists. Email notifications are automatically distributed to inform users that they have work to be performed. The tasks remain in the tasklists until they are completed – they cannot be lost, ignored, or deleted. Tasks can also be assigned with escalation rules that re-assign the task to a manager or overflow team if it is not completed in a timely manner. Business Activity Monitoring (BAM) provides managers with insights into ongoing activities.

Process automation provides efficiency gains not only by adding accountability and control to human and system activities but also by also managing access to data. Often individuals in one department are not able to access key information from a different department or application. Captaris Workflow can often provide that data access. Workflow can be designed to accesses the information on behalf of the user and then presents it within a specific task. Access to the data is controlled and tracked within the process. The workflow controls access to the data while streamlining and accelerating activities.

 

Streamlining business process creates two types of business value:

  • Increased sales & improved customer relationships
  • Reduced operational costs & improved decision-making

The business value created by Captaris Workflow solutions is measured against two financial yardsticks: Return on Investment (ROI) and Total Cost of Ownership (TCO).

Captaris Workflow delivers industry leading ROI and TCO value for two simple reasons:

  • Solutions are implemented rapidly, to significantly lower costs
  • Using workflow to connect knowledge workers to existing technology streamlines business processes dramatically

ROI from Captaris Workflow Solutions
Companies find that their ROI from automation with Captaris Workflow solutions is measured in months, not years, and that their customer satisfaction has never been higher. Because when your business processes run smoothly, it means greater responsiveness, less time wasted and reduced wear and tear on the customer.

Captaris Workflow enables companies to get more productivity out their current technology and application investments - resulting in a high, measurable ROI.

Wizard-driven development keeps deployment costs to a minimum, and when combined with Captaris Workflow's affordable licensing structure, Captaris Workflow solutions often capture ROI in months, instead of years, with the lowest total cost of ownership (TCO) of any workflow solution available.

Rapid Process Justification© (RPJ) methodology
For more complex workflow situations, Captaris Workflow has developed a unique Rapid Process Justification© (RPJ) methodology. This detailed analysis of each aspect of the solution, the project cycle and the business impact is your assurance of ROI for larger solutions.

The speed and ease of use of Captaris Workflow creates long-term Business Value. As your business reacts to change, your automated business processes can also change - without the traditional expense and delay of custom application development.

And with the Microsoft .NET Framework for Web Services incorporated, you are assured that your workflow solutions will connect to legacy (or future) systems, creating ongoing ownership benefits.

Captaris Workflow has developed a unique Rapid Process Justification™ methodology that will accurately predict how much a business will gain from automating any specific process.

 
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