Captaris Workflow - Business Value

Captaris Workflow software can streamline and automate business process at a price point that delivers immediate business value. Captaris Workflow business process workflow software brings new levels of productivity to any repeatable business activity from simple workgroup tasks up to enterprise wide processes.

Organizations benefit from the enhanced task accountability provided by Captaris Workflow software. Tasks are automatically assigned and delivered to individual or group task lists. Email notifications are automatically distributed to inform users that they have work to be performed. The tasks remain in the task lists until they are completed – they cannot be lost, ignored, or deleted. Tasks can also be assigned with escalation rules that re-assign the task to a manager or overflow team if it is not completed in a timely manner. Business Activity Monitoring provides managers with insights into ongoing activities.

Process automation provides efficiency gains not only by adding accountability and control to human and system activities but also by also managing access to data. Often individuals in one department are not able to access key information from a different department or application. Captaris Workflow can often provide that data access. Workflow can be designed to accesses the information on behalf of the user and then presents it within a specific task. Access to the data is controlled and tracked within the process. The workflow controls access to the data while streamlining and accelerating activities.

Streamlining business process creates two types of business value:

• Increased sales & improved customer relationships
• Reduced operational costs & improved decision-making

The business value created by Captaris Workflow solutions is measured against two financial yardsticks: Return on Investment (ROI) and Total Cost of Ownership (TCO).

Captaris Workflow delivers industry leading ROI and TCO value for two simple reasons:

• Solutions are implemented rapidly, to significantly lower costs
• Using workflow to connect knowledge workers to existing technology streamlines business processes dramatically

ROI from Captaris Workflow Automation Solutions
Companies find that their ROI from workflow automation with Captaris Workflow solutions is measured in months, not years, and that their customer satisfaction has never been higher. Because when your business processes run smoothly, it means greater responsiveness, less time wasted and reduced wear and tear on the customer.

Captaris Workflow software enables companies to get more productivity out their current technology and application investments - resulting in a high, measurable ROI.

Wizard-driven development keeps deployment costs to a minimum, and when combined with Captaris Workflow's affordable licensing structure, Captaris Workflow solutions often capture ROI in months, instead of years, with the lowest total cost of ownership (TCO) of any workflow solution available.