Captaris Tracking Number

Module

Problem

Solution

49365

API

Faxes generated by the RightFax API with the faxInfo11.lExpiresIn property remain in fax board queue.

Corrected. Faxes now expire at the interval specified.

42958

BoardServer

After a failed transmission smart resume resends the entire fax.

Smart resume only sends pages that have failed or have yet to be transmitted.

48240

BoardServer

When the Human-Answered Fax feature is configured to switch to voice mode when the phone is answered, "Unknown error reported by fax board" is reported.

The Human-Answered Fax feature now correctly switches to voice mode.

48759

BoardServer

Malformed SIP packets cause BoardServer module  to crash when configured for T.38 FOIP faxing.  

Corrected. BoardServer module no longer crashes.

49055

BoardServer

IRQ settings above 9  for the BoardServer module saving as one digit lower than was specified.

IRQ settings for the BoardServer module now save correctly.

49111

BoardServer

The Smart -Resume option on sent faxes failed and resent faxes sent the entire fax instead of only the unsent portion.

The Smart-Resume option now resends only the unsent portion of failed faxes as expected.

49468

BoardServer

Faxes sent using the RightFax API with an expired fax return value hang in a status of "waiting to be sent".

Corrected. Faxes now send as expected.

49528

BoardServer

Attempting to save dialing rules in a multi-BoardServer environment  will cause dialing rules to be overwritten.

Corrected. Dialing rules are no longer overwritten.

49681

BoardServer

CallXpress IPK files fail to process correctly.

Corrected.

50109

BoardServer

Addresses an issue with the Brooktrout SDK, T-1 (robbed-bit) lines and the RightFax BoardServer module that could cause a channel to answer with dead air.

Corrected. Channels now answer as expected.

50122

BoardServer

Fax .IPK files will randomly fail to be parsed by the BoardServer module.

Corrected. Fax .IPK files are now processed as expected.

50126

BoardServer

Some available fax channels remain idle during fax broadcasts using the Production module.

Production fax broadcasts now make use of all available channels as expected.

50260

BoardServer

A fax sent via a remote BoardServer machine may transmit twice under certain circumstances.

Corrected. All faxes sent via remote BoardServers now transmit only once as expected.

50759

BoardServer

Global availability index for fax channels calculated incorrectly resulting in some available fax channels being left unused.

Availability index now calculates correctly making all available fax channels accessible.

50788

BoardServer

"Unknown Error 4/500" on outbound faxes occur with TR1034 robbed-bit digital fax boards.

Corrected. Error no longer occurs.

51003

BoardServer

BoardServer not using all available fax channels resulting in unsent faxes during large-scale fax broadcasts.

Corrected. Availability index now calculates correctly making all available fax channels accessible.

52067

BoardServer

Large-scale SQL database activities performing more slowly than equivalent activities on previous proprietary RightFax database.

Corrected. SQL database speed comparable to earlier versions of RightFax database.

49395

Brooktrout
TR114

Attempting to run voice.exe results in an error.

Corrected. Voice.exe now runs as expected.

47177

Brooktrout
TR1034

Channels cannot be re-mapped when using a T-1 (robbed-bit) line.

Corrected. Channels can now be re-mapped.

49192

Brooktrout
TR1034

Outbound faxes may report "OK" status and zero pages sent.

Corrected. Outbound faxes send as expected.

49498

Brooktrout
TR1034

Configuring Brooktrout TR1034 faxboards for T.38 faxing as per the 9.0 FaxBoard guide results in an error.

Boards can now be configured for T.38 faxing.

49562

Brooktrout
TR1034

TR1034 fax boards configured for robbed-bit T-1 lines may generate an 'unknown error,' resulting in dead-air.

Corrected. Faxes send as expected.

49687

Brooktrout
TR1034

Faxes sent using a TR1034 faxboard are reported as successfully sent yet no pages are transmitted.

Corrected. Transmission now occurs.

49821

Brooktrout
TR1034

1034 faxboards using T-1 lines with Human Answered Fax enabled result in an error

Corrected. Enabling Human Answered Fax no longer produces an error.

49880

Brooktrout
TR1034

Faxes cannot be sent using T.38 with E-1 lines and Cisco routers .

Corrected. Faxes send as expected.

50110

Brooktrout
TR1034

TR1034 fax boards configured for robbed-bit T-1 lines may generate an 'unknown error,' resulting in dead-air.

Corrected. Faxes send and receive as expected.

49824

Com API

Users lists sorted by 'UserID' are not returned to the correct sort order  when loaded from a fax server.

Corrected. Users are now returned to the correct sort order.

50112

Com API

After applying feature pack 1, selecting the properties of a fax using a client application built on the 9.0 or earlier API results in an error.

Corrected. Fax properties can now be accessed as expected.

47727

Database module

Running DbUpgrader.exe fails to migrate folders and sub-folders created in FaxUtil.

Corrected. All folders are now migrated.

48747    

Database module

Addresses a compatibility issue with tracking ID's 47950 and 47773 that causes excessive application event logging.

Corrected. Excessive logging no longer occurs.

48652    

Database module

Windows application event log erroneously reports the error ;  "Err#1: [Microsoft][ODBC SQL Server Driver] Connection is busy ..." .

Corrected. Logs no longer occur.

48927

Database module

Fax Reporter datasets return a maximum of 200 records.

Corrected. All records are now returned.

49575    

Database module

Different users are unable to create FaxUtil sub-folders with the same name.

Different users can now create sub-folders with the same name.

49658

Database module

Fax Reporter datasets do not return 'Today' records.

Corrected. All records are now returned.

50119    

Database module

Enterprise Fax Manager doesn't display all users.

All users are now displayed.

49710

DocTransport
Module

The DocTransport module crashes when attempting to apply a dialing rule referencing a number  in a destination table that is longer than 21 digits.

DocTransport no longer crashes and dialing rule is applied.

49759    

DocTransport
Module

Stopping the database module while the DocTransport continues to run causes orphaned faxes to be created.

Corrected. Orphaned faxes are no longer created.

49860    

DocTransport
Module

Extra weight is applied to dialing rule wild-cards.

Corrected. Wildcards are now assigned their correct value.

50166

DocTransport
Module

Addresses a compatibility issue with tracking ID's 49687, 49860 that causes the DocTransport module to not write events to the Windows event viewer logs.

Corrected. DocTransport now writes to the event viewer logs.

50254

DocTransport
Module

DocTransport module fails to start using Eicon fax board.

Corrected. DocTransport module now starts as expected.

50760

DocTransport
Module

When manually stopped, the DocTransport module hangs in a "stopping" state if unable to stop the BoardServer module.

Corrected. DocTransport now logs an error and restarts.

49014/
49401

Enterprise Fax Manager

"All-Time Send Attempts" and "All-Time Pages Sent" in EFM do not increment.

"All-Time Send Attempts" and "All-Time Pages Sent" in EFM now increment.

42419

FaxUtil

MS Outlook displays error when running FaxUtil, despite Outlook not being configured as the default mail client.

Outlook error no longer occurs.

46132    

FaxUtil

Faxes opened with the FaxUtil viewer cannot be forward to another destination.

Corrected. Fax can now be forward from the FaxUtil viewer.

47652

FaxUtil

The scanner button under the attachments tab in the fax information window cannot be selected.

Corrected. Scanner button can now be selected.

47737

FaxUtil

Addresses a compatibility issue with Adobe Acrobat 7 where .PDF formatted faxes cannot be opened using the FaxUtil viewer.

PDF formatted faxes can now be viewed when Acrobat 7 is installed.

49951

FaxUtil

When printing a fax with a status of   "Needs Approval", the status of the  fax is updated to "Printing" and never returns to "Needs Approval".

Corrected. Faxes now return to "Needs approval"  status.

50025

FaxUtil

Error 231 occurs when submitting multiple print-to-fax jobs.

Corrected. Faxes now send as expected

49578    

FaxUtil

After upgrading to version 9.0 faxes with the status "duplicate" will not open in FaxUtil.

Duplicate faxes now open as expected.

48631

FaxUtil

When adding an entry to a group from another user's phonebook, if the USER!ENTRY syntax exceeds 17 characters, the entry will not be added correctly.

Corrected. Now supports all necessary characters.

46132

Fax Viewer

The Forward to Fax User option opens the Route dialog box and actually routes the fax.

Forward feature now functions as documented.

47737

Fax Viewer

Fax viewer does not recognize version 7.0 of Adobe Acrobat Reader when opening PDF attachments.

Corrected. Adobe Acrobat Reader 7.0 now supported in Fax Viewer.

50076

Installation

SQL script error displayed when subfolder names existed.

Installation now correctly uses subfolders without displaying error message.

47054    

PDF

Faxes sent using the PDF module contain double-byte characters fail to convert.

Corrected. Faxes are now converted.

49878    

PDF

Postscript generated faxes are reduced in size by approximately 25%.

Corrected. Reduction no longer occurs.

48383    

Production

Notifications of successfully printed jobs fail to be generated when using  {{notifyhost}} with the {{type print}} command.

Notifications are now generated.

49459    

RightFax Tray Icon

Jobs sent using print-to-fax create verbose logging to the Windows event viewer application log.

Corrected. Verbose logging no longer occurs.

49783

RightFax Tray Icon

After setting the tray icon fax client to not load on startup, you cannot reenable loading on startup.

Fixed. The check box to reenable loading the tray icon on startup now works as expected.

47468

Server Module

"Invalid cursor state (ODBC SQL Server driver)" error during database maintenance cycle.

Corrected, error no longer occurs.

48516

Server Module

Scheduled faxes are not queued based on priority.

Faxes are now queued based on priority.

48798    

Server Module

Automatic fax forward to new number on receipt does not use the default billing code.

Corrected. Default billing code(s) now included when auto-forwarding to a new fax number.

47468/
48981

Server Module

Nightly maintenance displays critical error for Enterprise Integration servers.

Error no longer occurs.

49187

Server Module

Address a compatibility issue with tracking ID 47297 that causes inbound fax routing  through an e-mail gateway to fail.

Corrected. Inbound faxes now route through e-mail gateways.

49367    

Server Module

Auto-forwarding to a RightFax group fails when the total number of group members exceeds 42 or the total members equals 42 and the combined number of characters for all member names exceeds 85.

Corrected. Auto-forwarding now works as expected.

49423    

Server Module

Enabling call grouping and/or smart resume cause erroneous event logging errors:

CRFTableInfo::FillRecord(): FillColumn failed for "handle"

and

DPC:Error (-1) reading history set from fax 0x2002D24.

Corrected. Event log errors no longer occur.

49430    

Server Module

Auto-forwarding to a RightFax group triggers excessive event logging errors.

Corrected. Event log errors no longer occur.

49473

Server Module

Faxes failing to queue correctly according to their priority settings.

Faxes now queue according to their priority as expected.

49747

Server Module

Fax status not reporting the number of pages back on large-scale fax transmissions.

Fax status now correctly reports the number of pages back information.

49760

Server Module

Failed faxes due to a dialing rule that disallowed faxes to the specified fax number not reporting back to the user as "failed."

Failed faxes of this type now report their status back to the user as expected.

50201

Server Module

Faxes routed from one 9.0 server through another 9.0 server using a dialing rule report the incorrect fax channel.

Faxes routed between 9.0 servers now report the outbound fax channel correctly.

50828

Server Module

Fax Server module and DocTransport modules will not start if the RightFax database is "in recovery"

Corrected. Modules now start regardless of database recovery state.

47783    

SMTP Integration

Faxes delivered via the SMTP gateway generate erroneous logging in the Windows application event log.

Corrected. Erroneous logs no longer occur.

48065    

SMTP Integration

The gateway  'From Message' field is ignored when faxes are sent through the 'Default' user account.

Corrected. Notifications are now sent on behalf of the address or account configured in the 'From Message' field.

50048

SMTP Integration

HTML conversions using the SMTP gateway produce blank pages, which are dropped and only a cover sheet is sent.

Corrected. HTML conversion work as expected through the SMTP gateway. Note that the HTML conversion does not work when using Internet Explorer version 6 SP1, only versions prior to SP1.

48756    

Stand Alone Fax

Faxes sent using Brooktrout TR1034 faxboards with DTMF routing are never queued.

Corrected. Faxes now send.

45830

Web Access

Help incorrectly describes how to acces another user's mailbox for whom you are a delegate.

To access a mailbox for which you are a delegate, you must re-login and use the delegate option on the Web Access Login page.

47886

Web Access

Web Access generates authentication error when accessing localized SQL database.

Corrected collation error.

48172    

Web Access

Unreadable text occurs when the 'Notes'  and 'To Name' fields are populated using a Greek regional input settings.

Text is now legible.

48492    

Web Access

Billing codes cannot be added to received faxes.

Billing codes can now be added to received faxes.

49439    

Web Access

Web Access client ignores the 'disallow fax annotations' permission set per user in Enterprise Fax Manager.

Web Access now reflects the permission setting.

49763

Web Access

The first three folders displayed in Web Access do not display folder names when language not set to English.

Folders now correctly display names for all language settings.

50018

Web Access

HTML links to the Web Access server in e-mail notifications of received faxes, display "Page not found" errors.

This problem has been corrected, but requires that you change a registry key on the RightFax server:

Navigate to the registry key: HKLM\Software\RightFax\FaxServerValueName:
REG_SZ: WebLinkURL

The defualt value is:

http://{WebServer}/WebUtil/
Captaris.Web.Client/main.htm?Action=
ShowDocument({handle})&Server={RFServer}

Change to:

http://{WebServer}/WebUtil/
main.htm?Action=ShowDocument
({handle})&Server={RFServer}

47426    

WorkServer

Changing the default location of the \rightFax\Image directory causes conversion failure or removal of attachments.

Conversion failure and removal of attachments no longer occurs.

48886

WorkServer

MS Word documents may fail in conversion.

MS Word documents now convert as expected.

49765

WorkServer

Billing code import commands fail to work as documented.

Corrected. Billing code import commands A, C, and D, now all operate as documented.

50100    

WorkServer

Faxed .PCL documents are skewed during conversion

Faxed .PCL documents are no longer skewed.

Captaris Tracking Number

Module

Problem

Solution

46928

BoardServer

When using Least-Cost Routing rules with the "Send via Fax Server" option, FaxUtil reports "unknown error," but the fax sends correctly.

This error message no longer appears.

47673

BoardServer

Dialing rules strip non-dialable characters such as - and ( ) in phone numbers instead of correctly  stripping digits and ignoring the non-dialable characters.

The dialing rules now correctly ignore non-dialable characters and strip only the phone number digits.

47719

BoardServer

On Business Integration servers with only one channel enabled, all outbound faxes fail with the status "Scheduled to be Sent" or "Waiting to be Sent."

Faxes now send as expected on servers with this configuration.

47954

BoardServer

When the Human-Answered Fax feature is configured to switch to voice mode when the phone is answered, "Unknown error reported by fax board" is reported.

The Human-Answered Fax feature now correctly switches to voice mode.

47965

BoardServer

The TTI line was not being properly added to outbound faxes when using a Brooktrout TruFax 200 uPCI fax board.

When using a Brooktrout TruFax 200 uPCI fax board, TTI lines are now correctly added to outbound faxes as expected.

46695

Database Module

RightFax 9.0 and RightFax Workflow Wizard 1.5 displaying incompatibility issues.

RightFax 9.0 and RightFax Workflow Wizard 1.5 now functioning compatibly.

46734

Database Module

Unable to log into fax server after 2 AM maintenance time.

Corrected maintenance issue allowing RightFax logon as expected.

47130

Database Module

Daily maintenance deletes all fax image files on RightFax 9.0 Business servers.

Corrected. Daily maintenance no longer deletes fax image files.

47544

Database Module

Billing codes not displaying correctly or searchable through FaxUtil.

Corrected. Billing codes now display as expected.

48048

Database Module

Under specific circumstances, sending multiple faxes simultaneously causes SQL deadlock errors in RightFax.

Corrected so that deadlocking errors no longer appear under test conditions.

46828

DBPurge.exe

In DBPurge.exe, there is no specific option to purge GenMailMsg.

An option to purge GenMailMsg has been added to DBPurge.exe.

47818

DBPurge.exe

Dbpurge.exe fails to purge work requests.

Work requestes can now be purged with DBPurge.exe.

47795

Enterprise Fax Manager

Enterprise Fax Manager version 9.0 stops unexpectedly when attempting to configure a WorkServer module on a version 8.x RightFax server.

Enterprise Fax Manager version 9.0 now allows you to configure a WorkServer module on a version 8.x RightFax server.

46868

Exchange Connector

Microsoft Outlook stops unexpectedly when receiving a fax into Outlook with both the RightFax 9.0 client and McAfee 8.0i Enterprise installed.

Corrected. Microsoft Outlook operated as expected when both of these applications are installed.

43438

FaxAge.exe

Faxage.exe reports that it is not a valid win32 program.

Corrected. FaxAge.exe runs as expected.

32217

FaxUtil

Spanish help for embedded codes mistranslated.

The help translation was corrected.

32218

FaxUtil

Spanish help for "Hold for Preview" feature mistranslated.

The help translation was corrected.

46135

FaxUtil

The "Refuse Distributions" option for members of groups that had the option could not be enabled, gave error message.

The "Refuse Distributions" option can now be toggled without error message.

46687

FaxUtil

The option View > New Faxes displays a blank screen.

This option now correctly displays only faxes that have not been viewed.

46985

FaxUtil

When FaxUtil fax list is opened, the oldest fax is always highlighted, despite settings.

The fax that is highlighted upon opening FaxUtil is now correctly determined by display settings.

47457

FaxUtil

After upgrading to version 9.0 faxes with the status "duplicate" will not open in FaxUtil.

Duplicate faxes now open as expected.

47094

GammaLink Adapters

PDF attachments using fine mode (200 x 200 dpi ) are received at 200 x 100 dpi when sent through GammaLink fax boards.

Fine mode setting corrected on GammaLink fax boards.

45104

Notes Client

Faxes sent via iNotes leave multiple entries in the fax send log.

Each sent fax now logged only one time.

46588

Notes Client

Misaddressed faxes that are corrected and resent retain the status "in process" in the fax send log.

These faxes are now updated in the send log as "sent."

46809

Notes Client

After upgrading from 8.x to 9.0, administrators are not able to edit some synchronized user accounts because complete user account name not synched.

The complete user name is now synchronized and editing is possible.

47821

Notes Client

Unable to change the Notes mail integration by using the Update Mail Integration button in the connections document.

This feature now lets you update the Notes Mail Integration type.

44421

Notes Gateway

Failed fax notifications do not work when sending to multiple addresses.

Corrected. Failed fax notifications now work as expected.

46522

Notes Gateway

E-mail messages submitted to the RightFax Mail Router with multiple fax recipients results in multiple History.txt files being appended to the fax send logs in the EFM Sync database.

Only one History.txt file appended as expected.

47728

Notes Gateway

With a Minimal Mail Integration, when synchronizing users from Notes to RightFax the Notification Address/Info field is empty.

This field now populates correctly during synchronization with the Minimal Notes Integration.

46824

SAP

SAP Gateway sends unusable notification information.

Notifications through the SAP Gateway corrected.

46234

SecureDocs

A secure PDF sent via Certified Delivery can be opened without a password.

Corrected. Password now required on secured PDFs.

47777

SecureDocs

Sending SecureDocs from Outlook only creates empty SecureDoc recipient mailboxes .

SecureDocs mailboxes now correctly populated with the sent document.

1195

Server Module

Autoforward feature does not copy the fax history.

The fax history is now included with documents forwarded with the autoforward feature.

46285

Server Module

Cannot send a fax through the HPFAX queue if the user account does not already exist.

A new RightFax user account is now created automatically based on the user's NT login.

47478

SMTP Integration

SMTP Gateway strips all attachments from outbound faxes.

Attachments now retained as expected when sent via SMTP Gateway.

47611

SMTP Integration

E-mail messages submitted through the SMTP Gateway do not word-wrap.

E-mail messages submitted through the SMTP Gateway now word-wrap as expected.

46167

Web Access

Attempting to view an SMS message through Web Access causes error message.

Corrected. SMS messages can now be viewed through Web Access.

46236

Web Access

Web Access fails to check a RightFax user's permission settings.

Web Access now restricts user activity based on the RightFax permissions settings.

46890

Web Access

E-mail notifications of documents received into Web Access include incorrect hyperlink to document.

Corrected hyperlink to correctly point user to their received document.

47044
47045
47046
47051

Web Access

Some text in the localized versions of Web Access was mistranslated.

Translations corrected.

47738

Web Access

Forwarding a fax to a new destination through Web Access drops all body pages and sends only the cover page.

Forwarded faxes now include body pages as expected.

47814

Web Access

Zooming and scrolling in the Web Access fax viewer frame causes faxes to become unviewable until next login.

Image display errors corrected.

46570

WorkServer Module

Active Directory synchronization does not work with more than one Organizational Unit.

Active Directory synchronization now supports more than one Organizational Unit.

46574

WorkServer Module

Group membership changes are ignored when synchronizing with Active Directory.

Group membership changes are now retained when synchronizing with Active Directory.

47789

WorkServer Module

PDF conversion causes WorkServer error (LGSD:Library Already Loaded ).

Corrected. PDF conversion no longer prompts WorkServer error message.

47963

WorkServer Module

FileNet OEM WorkServers do not convert HTML cover sheets.

FileNet OEM WorkServers now convert HTML cover sheets as expected.

Captaris Tracking Number

Module

Problem

Solution

39839

Alerting

Fax channel monitoring reports error when last channel is selected. Monitors incorrect channels numbers.

Fax channel monitoring correctly monitors fax channels.

41470

BoardServer

When analog TR1034 fax boards are in use, the BoardServer does not correctly process DTMF digits for routing.

The BoardServer now processes DTMF digits for routing.

41767

BoardServer

The BoardServer module crashes if a dialing rule to disallow sending is listed after but matches the pattern of a previous rule.

The described behavior no longer occurs. Dialing rules are executed as expected.

42097

BoardServer

The file Callctrl.cfg includes incorrect syntax for the num_rings parameter.

This parameter has been corrected in Callctrl.cfg.

43357

BoardServer

Running the BoardServer module in debug mode through EFM pushes CPU usage to 100%.

Debug error corrected.

44160

BoardServer

ECM setting for Brooktrout boards stays enabled even if disabled in the BoardServer configuration application.

ECM setting now reads correct setting from the BoardServer configuration application as expected.

40068

Brooktrout TR1034

When restarting a RightFax server installed on a Compaq machine (e.g. DL380 G3), running Compaq's Surveyor utility with Windows 2003 Server, and Brooktrout TR1034 fax boards installed, the server hangs.

Hang on reboot problem resolved.

41948

Brooktrout TR1034

TR1034 boards configured for PRI-E1 have the pcm_law parameter configured incorrectly.

This parameter is now correctly configured as "alaw" instead of "mulaw."

41951

Brooktrout TR1034

Deactivating one or more channels on the TR1034 (PRI) is not reflected correctly in callctrl.cfg.

This value is now correctly written to Callctrl.cfg.

42242

Brooktrout TR1034

TR1034 analog channels report as "Offline Permanently" when in the same machine as digital TR1034 boards configured as PRI-ISDN.

TR1034 analog channels now function properly when in the same machine as digital TR1034 boards configured as PRI-ISDN.

42841

Brooktrout TR1034

TR1034 will not dial more than 24 digits.

Corrected. Unlimited dialing characters supported.

44021

Brooktrout TR1034

TR1034 BRI boards fail to receive faxes via the Siemens HiPath PBX.

TR1034 BRI boards now correctly receive faxes via the Siemens HiPath PBX.

44089

Brooktrout TR1034

Frequent channel reset failures on inbound faxes when running one or more TR1034+P4-4L boards with RightFax 8.7 FP1 with IBM Series 235.

Channel reset problem resolved.

44220

Brooktrout TR1034

DTMF routing for a fax channel with the option "Initial Speech" set requires users to wait for the entire voice greeting to end before the system will accept entered digits.

Routing digits can now be entered at any time during the voice prompt.

44271

Brooktrout TR1034

Eccdlld.dll file not found error when running voice.exe for the TR1034 board.

Voice.exe now finds eccdlld.dll as expected.

37114

ChgUser.exe

When running ChgUser.exe and the NONTSECURITY keyword is used in the command line, the "Stamp Pages of Received Faxes with Audit Stamp" option is enabled in the user record.  

The NONTSECURITY keyword in ChgUser.exe no longer automatically enables the "Stamp Pages of Received Faxes with Audit Stamp" option.

41293

E-mail Gateways

After a Satellite Server is bumped, the cc:Mail, MS Mail, Groupwise, and SMTP E-mail Gateways are unavailable for install.

Bumping a Satellite Server now makes these e-mail Gateways available.

42833

Embedded Codes

After upgrading from RightFax 7.2 to RightFax 8.7, some embedded codes (such as NEWDEST) inappropriately generate a fax cover sheet.

Embedded codes no longer inappropriately generate fax cover sheets.

42217

Enterprise Fax Manager

Selecting the option  "Disallow Fax Annotation" also disables the ability to print, forward, route, and more.

Selecting the option  "Disallow Fax Annotation" no longer affects other user permissions.

35668

Exchange Gateway

The option to "Break up Large Faxes" sends faxes above the specified page limit.

The option to "Break up Large Faxes" now correctly sends faxes at the specified page limit.

42103

Exchange Connector

Faxes routed to e-mail via the Exchange connector use full path to the attachment for the file name, which made the file unreadable by certain devices.

Faxes routed to e-mail via the Exchange connector no longer include the full path in the file name.

44119

Exchange Connector

Exchange 5.5 displays warnings for every processed fax if you have Message Tracking enabled on the connector.

Problem fixed. Warning messages no longer appear.

44963

Exchange Connector

Microsoft Exchange System Manager crashes when adding a user that is not in the Users container on the Delivery Restrictions tab.

This action no longer crashes Microsoft Exchange System Manager.

41685

Fax Control

Print-to-Fax on a file with a long file name (150 characters or higher) fails.

Print-to-Fax on files with long file names (150 characters or higher) work as expected.

41973

Fax Control

JPEG files converted to fax format appear small and compressed.

JPEG files now convert to fax format as expected.

45057

Fax Control

When using the Quick Fax/Broadcast feature, users can change phonebook entries even when not assigned this permission.

Quick Fax/Broadcast feature now correctly blocks users from changing phonebook entries if they are not assigned this permission.

30461

Fax Reporter

In Fax Reporter, the Folder column in the Faxes table is not populated correctly.

Folder column in the Faxes table now reports folder names as expected.

31869

Fax Reporter

FaxReporter misreports scheduled send time in the FaxSendDateTime column if a fax was delayed.

Delayed faxes now correctly report the scheduled send time in the FaxSendDateTime column.

42209/
44020

Fax Reporter

Fax Reporter data does not refresh if the network protocol is set to TCP/IP and then changed to either Named Pipes or Automatic Selection.

Fax Reporter data now correctly refreshes if network protocol setting is changed.

41543

Fax Server

"Fax not viewed or printed" notifications are always sent to the Group Administrator when users route faxes to an E-mail Gateway, even if option for no notifications is selected.

The option for to disable notifications to the Group Administrator now works as expected.

44243

Fax Server

Applying Tracks patch 40069 causes files to be routed in 8.3.3 file format instead of an 8.3 format.

Applying Tracks patch 40069 now correctly causes files to be routed in 8.3 format.

42494

Fax Status

Fax Status application crashes when viewing the status of a fax channel transmitting at V.34.

Fax Status application no longer fails when viewing v.34 transmissions.

41673

FaxUtil

Odd-sized tiff images, when sent as file attachments, fail to convert.

Attached tiff images convert as expected.

41682

FaxUtil

FaxUtil will not run if no RightFax server name was specified during client installation.

Leaving the RightFax server name blank during installation no longer causes FaxUtil to fail.

41742

FaxUtil

After closing the Phonebook window, faxes appear to lose their corresponding filter information (sent/received, to/from/file, etc.). Deleting one of these faxes causes FaxUtil to appear to perpetually delete faxes.

The described behavior no longer occurs and deleting faxes works as expected.

41822

FaxUtil

FaxUtil folders default to the order they were created, even if alphabetical order is specified.

FaxUtil folders now correctly display in alphabetical order.

41890

FaxUtil

FaxUtil lists the same fax repeatedly after opening the Fax Viewer, forwarding to new number, and then using the phonebook to select a recipient.

Corrected so that no duplicate fax entry is displayed.

43987

FaxUtil

FaxUtil lists the same fax repeatedly after opening the Fax Viewer, forwarding to new number, and then using the phonebook to select a recipient.

Corrected so that no duplicate fax entry is displayed.

44707

FaxUtil

Faxes that are in the "Needs Approval" status will not go back to that status after printing. Status stays as "Printing" indefinitely.

After printing a fax in the "Needs Approval" state, fax returns from status "Printing" to status "Needs Approval."

44833

FaxUtil

Attached text files that contain tab characters do not word wrap correctly on conversion to fax format.

You can now customize the maximum number of characters per line. Navigate to the registry key HKEY_LOCAL_MACHINE
\Software\Rightfax\Workserver\WorkSrv#, add a new DWORD registry called WordWrapTextLength, and set the data for this new value to the maximum number of characters per line (e.g. 76). After adding this registry value, Open the WorkServer configuration application and select the option Use PCL Converter for Text Files. Then, restart the services.

45841

FaxUtil

When attempting to send a fax to an Outlook 2003 MAPI phonebook contact, FaxUtil generates a Dr. Watson error. Occurs only when an Outlook 2003 client has "Use cached exchange mode" enabled.

Error no longer occurs.

43661

FileNet Connector

The connector fails to process jobs from multiple source servers.

The connector now supports job processing from multiple servers as expected.

41854

Human-Answered Fax

Selecting the option "Always start each call in voice mode" causes the fax board to automatically hang up after 12 seconds on outbound calls.

Selecting the option "Always start each call in voice mode" no longer causes the fax board to automatically hang up.

42503

Human-Answered Fax

The Human-Answered Fax feature, using TR1034 analog boards with the "Always start" option enabled, reports status "OK" when dialing times out without an answer.

Faxes now correctly report status "No answer at fax number."

42534

Human-Answered Fax

The Human-Answered Fax feature, using TR1034 analog boards with the "Always start" option enabled, reports status "OK" when a busy signal is encountered.

Faxes now correctly report status "Busy."

32530

ImpUser.exe

The last entry in a .csv file fails to import unless a carriage return follows.

Fixed so that carriage return is no longer required.

33203

ImpUser.exe

All users exported from RightFax and re-imported using ImpUser .exe have "Delete After Routing" option enabled.

ImpUser.exe now correctly retains  "Delete After Routing" setting.

41750

Mimesend

Mimesend fails to send to all recipients if any single recipient in a particular group has a bad e-mail address.

Mimesend now ignores only the bad e-mail addresses and sends to all others as expected.

41611

Notes Gateway

Under certain circumstances, user synchronization between Notes and RightFax was incorrectly synching changes to Notes users with the RightFax server when synchronization was specifically set to only flow from RightFax to Notes.

Corrected directional synchronization error.

37666

ODBCSync.exe

When synching a new user into a group whose name contains a space, the new user is not created in RightFax.

RightFax now correctly reformats the group name, replacing spaces with underscore characters, and adds the user to the new group.

39682

ODBCSync.exe

When synching a new user whose name contains a space, the new user created with an underscore replacing the space as expected, but re-running ODBCSync.exe will generate arror and fail to update these users.

Importing user names with spaces no longer generates error and updates as expected.

40310

ODBCSync.exe

RightFax IDs that have been created with ODBCSync.exe and had a source ID more than 21 characters long fail to update when re-running ODBCSync.exe.

Importing user names with more than 21 characters no longer generates error and updates as expected.

41814

Outlook Advanced Form

The "Delay Send" option on the Outlook Advanced form shows the Date field twice instead of Date and Time.

The "Delay Send" option on the Outlook Advanced form now correctly shows Date and Time fields.

43610

Outlook Advanced Form

Some faxes appear blank when viewed with the Outlook Advanced Form with Outlook 2003.

All faxes now display as expected.

43913

Outlook Advanced Form

Outlook 2003 terminates unexpectedly when opened minimized and custom user variables exist with Outlook Extensions installed.

Outlook 2003 no longer terminates when minimized and then closed.

45705

Outlook Advanced Form

Outlook hangs when receiving a fax in Outlook with McAfee 8.0i enterprise installed.

Outlook no longer hangs on receiving a fax.

31969

PDF

PostScript documents that contain the PostScript command "setpagedevice" fail conversion to fax format for transmission.

The PostScript command "setpagedevice" is now processed correctly and does not cause fax conversion failure.

41573

PDF

Adobe 6 PDF images acquired using TWAIN scanners shrink to 1/3 original size.

Adobe 6 images now attach at full size.

41676

PDF

Compressed PDF file fails conversion.

Compressed PDF files convert as expected. Requires SSA NativeDocControl PDF,2 for WorkServer.

42263

PDF

PDFs with embedded Asian fonts convert incorrectly to fax format.

Asian fonts now convert to fax format as expected.

42693

PDF

The -d switch for Pssplit.exe does not cause debug information to write to the screen or event viewer.

The -d switch for Pssplit.exe now correctly outputs debug information.

43227

PDF

Converting a document that contains a barcode font to PDF using NativeDocControl fails to properly convert the barcode.

Corrected. The font is properly converted when corresponding .TTF file is located in the Worksrv\Fonts folder.

43377

PDF

PDF images generated on the HP4100 have stripes running through the image.

Problem corrected. PDF images convert as expected.

44108

PDF

PDFs created from documents with graphic images in the header or footer convert with poor image quality.

Graphic conversion corrected to retain image quality.

34653

PhnPrint.exe

PhnPrint.exe commands that specify multiple users but only supply some of the users' passwords outputs data as though no passwords had been supplied.

PhnPrint.exe now recognizes a partial list of passwords and outputs data accordingly.

42555

PhnPrint.exe

Level 2 output for PhnPrint.exe does not output all expected data fields.

Level 2 output for PhnPrint.exe corrected so that it now outputs all expected data fields.

35199

Production

The Mailsend.exe  -o switch converts all recipient e-mail address to ASCII, causing mail transmission failure.

Mailsend.exe -o switch preserves recipient e-mail addresses correctly and mail transmits as expected.

37199

Production

Bumping a Business Server with the Integration Module enables no production fax channels.

The production fax channels are now correctly enabled when a Business Server with Integration is bumped.

41396

Production

MapText.exe image preview does not work.

MapText.exe image preview works as expected.

42954

Production

When PORTLSTN.exe is enabled in the Integration Module control panel application, a Dr. Watson error is reported when the Integration Module service is stopped.

Corrected issue. Dr. Watson error no longer occurs.

43168

Production

Running NOTIFY.exe to add a new integration channel causes a Dr. Watson error when the Integration Module service is stopped.

Corrected issue. Dr. Watson error no longer occurs.

34724

Rescue.exe

Running Rescue.exe causes all faxes that are currently waiting for transmission because a delay time was specified to fail to send.

Rescue.exe now correctly preserves delayed faxes. Delayed faxes transmit at the specified time as expected.

41840

SAP

The ProgID parameter in the saprfc.ini file is always reset to servername.sapgate when closing configuration.

The ProgID parameter now retains its correct setting when closing configuration.

41894

SAP

All faxes sent via SAPOffice are sent as high priority.

Faxes sent via SAPOffice now send with normal priority unless otherwise specified.

44203

SAP

SAPGate strips out data beginning with "<who".

SAP no longer strips invalid SAP embedded code text.

44227

SAP

If you add DefaultUserID as a Reg_SZ value to HKLM\Software\RightFax\SAP\SAP#\ and send a fax through that SAP Gateway, it will not send from the user specified in that key, but will send using the Default user ID instead.

Registry setting now correctly read by SAP connector.

12459

SecureDocs

Non-US regional settings cause an inability to log in to SecureDocs .

Corrected date formatting to allow login with non-US regional settings.

43116

SecureDocs

Under certain circumstances, user administration through SecureDocs fails.

Corrected error so that user administration works as expected.

41270

SMTP Gateway

Submitting an e-mail to the SMTP Gateway that has embedded HTML in the body with embedded images causes the Gateway to stop unexpectedly.

The SMTP Gateway now correctly processes HTML-referenced images.

42990

SMTP Gateway

A fax with an attachment that is sent through the SMTP Gateway and fails conversion is incorrectly deleted from FaxUtil.

The behavior in this circumstance is now configurable in the registry. To retain these faxes in FaxUtil with a "failed" status, navigate to the registry key HKEY_LOCAL_MACHINE\Software\Rightfax\Faxserver

and set AutoDeleteFailedGatewayFaxes to 0. To retain the functionality as described, set AutoDeleteFailedGatewayFaxes to 1.

43282

SMTP Gateway

Fax conversion error notifications are returned to the sender via e-mail, even if all notification options are disabled.

This behavior is now configurable in the registry. To disable these notifications, navigate to the registry key HKEY_LOCAL_MACHINE\Software\Rightfax\Faxserver, add a new DWORD registry called NoGatewayNotify, and set the data for this new value to 1.

46915

Standalone Fax Connector

Standalone Fax Connector does not work with TR1034 analog boards.

Connector now dials out as expected.

40288

Web Client

Attaching notes in Web Client loses all characters after 80 if manual carriage returns are not entered.

You can now customize the maximum number of characters per line. Navigate to the registry key HKEY_LOCAL_MACHINE
\Software\Rightfax\Workserver\WorkSrv#, add a new DWORD registry called WordWrapTextLength, and set the data for this new value to the maximum number of characters per line (e.g. 76). After adding this registry value, Open the WorkServer configuration application and select the option Use PCL Converter for Text Files. Then, restart the services.

35216

WorkServer

WorkServer archiving of outbound documents fails when sending to an e-mail address.

Faxes sent to e-mail addresses are now archived as expected.

41911

WorkServer

Autoprinting inbound faxes to an HP LaserJet 4si prints only a single black line.

HP LaserJet 4si printers now autoprint correctly.

43699

WorkServer

Conversion of some JPEG images results in poor image quality, especially when converting colors to grayscale.

You can now customize the threshold setting when converting JPEG images to grayscale. Navigate to the registry key HKEY_LOCAL_MACHINE\Software\Rightfax\Workserver, add a new DWORD registry called RFThresh, and set the data for this new value to an appropriate setting from 3-255. The default value used is 128. Increase this value to darken color images. To change the registry value, stop all WorkServers, change the registry value on the server, then restart the WorkServers.

44398

WorkServer

WorkServer fails to create TIFF-G4 for certain received faxes when routing to network directory.

Problem corrected. TIFF-G4 created as expected.