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A hot fix may contain updates for system reliability, program compatibility, performance improvements, and more. The following
hot fixes and patches should only be applied if the problems identified have occurred on your system.
- xeroxdcs3.exe (1.78 MB)
Enhancements to the RightFax / Xerox Document Centre Integration Software: RightFax v6.0 and higher support Xerox Document
Centres DCS 240, 255 and 265ST. RightFax v7.0 and 7.2 also support DCS 460, 470 and 480. Documents can now be scanned and
sent directly to internal RightFax mailboxes from the Document Centre. This is useful for scanning a document or previewing
a fax before sending.
- ANI_HotFix.zip (1.89 MB) 03-19-02
This hot fix fixes the problem with RightFax 7.2 Exchange 5.5 connector and Gateway not passing ANI information to CallXpress.
ReadMe ANI_HotFix.txt
- Cluster.zip (252 KB) 12-12-01
- HPFAX printer cannot communicate with Queue Handler under W2K Clustering Service due to non-support of Named Pipes.
- Please see the attached document, "Clustering RightFax under Windows 2000"
- XML&JAVA.zip (261 KB) 11-27-01
- Java API: Fixed a problem with adding attachments where only the file name (no path) was given. Enhanced the parsing of
attachment extensions (which are used to determine type for MIME encoding), to allow any extension. Previously only 3 character
extensions were recognized correctly. Fixed a problem with the way the RightFax Java API formatted the XML for the BODY margins.
In the previous version, if you used Left and/or Bottom margins, you would get an XML DOM load failure. The XML is now formatted
correctly for all body margins.
- XML: If no XSL is specified, uses the default in the registry. If there is an error while parsing the XML, an {{ERROR}}
FCL tag is added so that the document is treated in the same manner as other errored Production documents. Fixes a memory
leak. Enhanced functionality for applying a custom XSL, in the same manner as XML for RightFax 8.0. Now properly creates a
UniqueID for any document where one was not provided. Corrects extraneous whitespace in the top margin of XML_FAX_SUBMIT.xsl.
Corrects a problem with BASE64 encoding of raw text attachments.
- XML&Java API: Now allows Base64 encoding of Body data and Covertext data. This is useful when using non-text data for either
of these values. Base64 encoding is also useful for data containing XML reserved characters (even if it is raw text). Now
supports the "size" attribute in the FONT tag. For Java, see setBody in the Java Docs. Now works better with large numbers
of simultaneous document submissions. Will no longer fail to get a handle to the RightFAX server due to high volume.
- In EFM, stop the RightFAX Integration module. In Control Panel, Services (NT) or Administrative Tools, Services (Windows
2000) stop the World Wide Web Publishing service. Unzip to the appropriate drive (the zip file contains the path information).
Restart the services. Note: The file RFWebCon.dll must be installed in the \InetPub\WWWRoot folder. This may or may not be
on the same drive as the RightFAX installation. Note: The location of "RFJavaAPI.zip", on the RightFax Server, is just a temporary
location. You will need to make sure the ".class" files in "RFJavaAPI.zip" are copied into the CLASSPATH of all the systems
using the RightFax Java API. You should already have the RightFax Java API on these systems, so all you will need to do is
replace the files.
- FUWWW.zip (79 KB) 10-10-01
- Web Client does not clear statistics (hit counter) unless you stop and restart the IIS service. Web client coversheet notes
do not word wrap correctly. Status is displayed incorrectly when a fax needs approval in the Web client. User information
is not dynamically used for coverpages when forwarding an old fax to a new destination.
- On the IIS Server, stop the IIS service and replace the existing FUWWW.dll file. Restart the IIS server.
- Groupwise.zip (57 MB) 10-04-01
Inbound routing to Groupwise gateway using PCX format fails (CFTWPO:Error (-4) executing g3topcx.dll).
In EFM, stop the RightFAX Gateway module. Unzip to \RightFAX\Gateway. Restart the RightFAX Gateway module.
- WinFax.zip (185 KB) 10-04-01
- WinFax v.10 crashes on Win2000 with RF Hal v.2.04.001. When sending from WinFAX the time of the fax is different in the
WinFAX client compared to FaxUtil.
- On the client, close the WinFax Controller. Unzip the file to \Program Files\Symantec\WinFax. Restart the Controller.
- TruFaxPCI.zip (422 KB) 07-10-01
Support for Brooktrout TruFax PCI 100 and TruFax PCI 200 fax boards.
On the fax server, stop the BoardServer service. Unzip the following files to the \RFBoard directory: Bfax.sys RfBrk.dll Boardsrv.exe
Unzip the following files to \WINNT\System32 and \RightFAX\FaxStat directories: bd_ctl.cpl dcwizard.dll In EFM, open the Boardserver
control panel applet and select the Add Brooktrout Board (the new TruFax cards are located at the bottom of the list). Start
the BoardServer service. Note: If the BoardServer service does not appear in EFM, you can open the Boardserver applet from
the Control Panel.
- FaxServ.zip (217 KB) 05-24-01
- Auto-forward to New Fax Number doesn't generate Successful or Unsuccessful send notification.
Admin ONCE Only check box for notification of unviewed faxes in the Server applet still notifies multiple times.
Print-to-fax sends through wrong user if the RightFax ID is different than the NT ID and the account is using NT security.
- Formatting problems with Word Cover sheets using the cc: field and long recipient names.
When forwarding a previously approved fax to a new fax number, the new fax does not get held for approval.
After an original Forwarded Outbound Fax is deleted, user cannot view Duplicate Fax.
In EFM, stop the RightFAX Server module. Unzip to \RightFAX\Bin. Restart the RightFAX Server module.
- Naidrv.zip (26 KB) 05-15-01
Boardserver shuts down when using Brooktrout NetAccess PRI-PCI48V card with Windows 2000.
On the fax server, unzip to \RFBoard\Btnasrv. Restart the fax server.
- FaxCtrl.zip (60 KB) 04-13-01
- Fax sends immediately if Cheap Rates is enabled and the specified Cheap Rate time has passed.
- Quick Fax/Broadcast fails to log in if the NT user account ID does not match the RightFax ID (when using NT authentication).
- Removing Delay Send Controls for a group also removes the To Name field on Quick Fax/Broadcast.
- Greek and Turkish characters not displaying correctly in Print-to-fax and Quick Fax Notes dialog.
- On the fax server, unzip to the \RightFAX\Client\Win32\Program Files\RightFAX directory. Remove and reinstall the client.
- CX3GATE.zip (183 KB) 04-05-01
- Telephony Server routing fails with "CX3FTVM:Error (0x7E) LOADING CX3GATE.DLL LIBRARY." reported by the WorkServer after
upgrading to 7.2.
- In EFM, stop the RightFAX Server module. Unzip Cx3gate.dll, XAPIOEM.dll and CXWave.dll to \WinNT\System32. Restart the service.
- 72Connector.zip (1.2 MB) 04-03-01
- Removing the 7.2 Exchange Gateway Connector generates the error 'Can not format message [00000714]' and fails to remove
the Connector.
- On the fax server, unzip to \RightFAX\Gateway\Setup, replacing the current files. Re-run the Setup.exe to remove the Connector.
- EFM.zip (141 KB) 10-04-01
- EFM closes unexpectedly when refreshing the Dialing Plan.
- Importing an empty group from an NT domain in EFM causes a Dr.Watson in EFM.exe.
- NT account link does not show up in EFM if the account is named the same as the Domain.
- The Group column in Dialing Rules disappears when moved to the first column and refreshing the screen in EFM.
- Deleting a RightFAX ID from the auto-forward list when there are multiple ID's present causes EFM to stop responding.
- On the fax server, replace the \RightFAX\Client\Win32\ Program Files\RightFAX\EFM.exe. Remove and reinstall the client on
any machine running EFM locally.
- BoardSrv.zip (252 KB) 03-22-01
- 'No Terminator' selected for DTMF routing still treats '#' as a terminator.
- Second digit gets dropped from Minimum Fax Size in LCR dialing rules when used in the same rule with a Delay Fax value.
- In EFM, stop the RightFax BoardServer module. Unzip to \RFBoard. Restart the service.
- PDF.zip (1.7 MB) 02-28-01
- PDF files with more than three landscaped pages convert incorrectly.
- Some PDF files created by third party applications fail conversion.
- In EFM, stop the RightFax Server module. Unzip to \RightFax\PDF. Restart the RightFax Server module.
- Also requires: WorkSrv.zip
- Rfaxview.zip (304 KB) 10-08-01
- Plus "+" and minus "-" keys on the number key pad do not Zoom in the RightFAX Viewer.
- Rotated image prints multiple time when printed from the Viewer.
- With Gray scale setting on the viewer set to 4 or 16, images created using Save As are blank.
- Disallow fax annotations permission ignored.
- Sending a multiple page file attachment saved from the RightFAX Viewer as Group-4 TIFF produces compressed pages.
- Cannot edit text annotations in the fax viewer.
- If you save a fax when the viewer is full screen and zoom is fit to height, the viewer throws error 80004005.
- Viewer does not save the window size.
- On the fax server, unzip to \RightFAX\Client\Win32\Program Files\RightFAX. Remove and reinstall the client on any machine
running the client software locally.
- Also requires: FUW32.zip
- FUW32.zip (177 KB) 10-04-01
- Default billing codes are overwritten over by phonebook billing codes.
- Billing codes get overwritten when using MAPI phonebooks.
- Fax Information box in FaxUtil does not resolve To Name when a RightFAX phonebook ID is entered in the Name field.
- Adding an entry to an existing Group in the phonebook from another users phonebook fails with error -9903.
- Assign sender information for Received fax does not update FaxUtil information until refreshed.
- Deleting a fax while sending does not warn that it will not be moved to the Trash folder.
- Sending faxes continue to send after dragging them to the Trash folder.
- Current Delegate list dialog doesn't show the description for a UserID.
- Auto forward to phone number in FaxUtil can be selected without entering a fax number.
- Recording a Thermal fax does not have a place to enter the number of pages.
- Creating a user with a % sign causes FaxUtil to hang when using Administrative mode to list faxes.
- The Access and Output sections of the default print options in FaxUtil do not carry over to the Print dialog.
- FaxUtil phonebook group creation loads user ID instead of entry IDs if User ID is more than 17 characters.
- Unable to print multiple copies of multiple faxes in FaxUtil32.
- On the fax server, unzip to \RightFAX\Client\Win32\Program Files\RightFAX. Remove and reinstall the client on any machine
running the client software locally.
- Also requires: RFaxView.zip
- RFGWSync.zip (36 KB) 01-16-01
- MAPI Mapper Route-Format value is ignored during synchronization.
- In EFM, stop the RightFax Gateway module. Unzip to \RightFax\Gateway. Restart the service.
- WorkSrv.zip (249 KB) 04-13-01
- Inbound network routing using PCX file format does not create files.
- Sending a TIFF attachment with a resolution of 300x300 will stretch the image.
- When archiving outbound faxes in TIF-G4 or DCX format, the coverpage is not included in the multipage image created.
- Archiving sent faxes with PCX format does not create a TRX file for the history.
- In EFM, stop the RightFax Server module. Unzip to \RightFax\WorkSrv1, \RightFax\WorkSrv2 and \RightFax\WorkSrv3. Restart
the service.
- RemoteBoard.zip (928 KB) 01-05-01
- Remote BoardServer install creates 2 \RFBoard directories when installing to the D: drive.
- After installing the Remote BoardServer from the RightFax Installation CD, unzip to the \TEMP directory and run.
- NotesInst.zip (10 MB) 01-02-01
- This problem occurs only on large Notes networks having several Domino servers, none of which host an existing RightFax
gateway. Although no gateway exists on the network, the install reports that it has found existing gateway databases and attempts
to follow the installer "upgrade" path rather than the installer "new install" path.
- Also, for Notes networks containing a Domino server currently hosting a gateway, the installer always follows an upgrade
path. There is no option provided during the install process to choose to install gateway databases to additional server(s).
- Unzip to \TEMP and view the Readme.txt for directions.
- BdControl.zip (83 KB) 11-27-01
- Dialogic BRI board setting for Terminal EndPoint Identifier does not have setting (Point to Point, Point to Multipoint)
correctly.
- Unzip to \WinNT\System32. Run EFM and select the correct setting in the Boardserver applet.
- SMTP.zip (54 KB) 10-04-01
- SMTP gateway not notifying correctly on successful send. The SMTP gateway doesn't word wrap the subject line unless the
entire line is used when using Outlook as the mail client and a PCL coversheet.
- In EFM, stop the Gateway service. Unzip to the \RightFax\Gateway directory. Restart the service.
- SAPGate.zip (33 KB) 11-22-00
- The RightFax SAP Gateway reads the SAPRFC.INI incorrectly.
- In EFM, stop the SAP Gateway service(s). Unzip to all \RightFax\SAP directories. Restart the service.
- GammaUpgr.zip (1.58 MB) 11-14-00
- Error message "Gammafax Service could not be created. Error 1072" during an upgrade to RightFax 7.2 with Gammalink boards
installed.
- Unzip to the fax server's TEMP directory and run the GammaUpgr.exe. After it finishes, open EFM and start the BoardServer
service.
- SafePrinting.zip (841 KB) 10-25-00
- Microsoft Word hangs during Server-Side Application Conversion on the RightFax - CallXPress integration on the Windows NT
4.X server.
- Follow instructions on Readme.txt.
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