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A hot fix may contain updates for system reliability, program compatibility, performance improvements, and more. The following
hot fixes and patches should only be applied if the problems identified have occurred on your system.
- PhnPrint.zip (106 KB) 02-28-01
PhnPrint Level 1 output only prints the first 24 records in a group.
- Groupwise.zip (55 KB) 02-19-01
Diacritical characters are not converted correctly when faxing from the Novell GroupWise gateway. In EFM, stop the Gateway
service. Unzip to \RightFAX\Gateway\Gateway.exe. Restart the service. Your RightFAX database must be in ANSI mode.
- SAPWIZ.zip (44 KB) 02-19-01
Deleting SAP Connector #2 removes all SAP gateways.
- DualSpan.zip (1.32 MB) 01-19-01
Digital Configuration Wizard is not properly handling the MVIP stream number assignment in the DIGITAL.CFG for a dual span
configuration (T1/E1).
DCW is not assigning time slots properly in the DIGITAL.CFG for a dual span configuration (T1/E1).
- Orphan.zip (30 KB) 01-16-01
The Orphan utility does not delete images, even with the -z switch.
- RemoteBoard.zip (928 KB) 01-05-01
Remote BoardServer install creates 2 \RFBoard directories when installing to the D: drive.
After installing the Remote BoardServer from the RightFAX Installation CD, unzip to the \TEMP directory and run.
- ProdForm.zip (252 KB) 01-02-01
PCL overlaid on a form with Production Module stretches faxed images if using fine mode.
In EFM, stop the RightFAX Boardserver service. Unzip to \RFBoard. Restart the service.
- AdViewPrint.zip (97 KB) 01-02-01
Printing multiple copies of faxes from the Advanced form prints extra copies.
On the fax server, unzip to \RightFAX\Client\Win32\Program Files\RightFAX. Remove and reinstall the client.
- Archive.zip (106 KB) 12-28-00
Index file does not show filename when archiving separate files per page output.
In EFM, stop the RightFAX Server module service. Unzip to \RightFAX\WorkSrv1. Also replace the file in all other \WorkSrv
directories. Restart the service.
- SMTPGate.zip (190 KB) 11-24-00
SMTP gateway converts diacritical characters on Subject line incorrectly.
SMTP gateway formats the Subject line poorly.
In EFM, stop the Gateway service. Unzip to the \RightFAX\Gateway directory. Restart the service.
- BdControl.zip (83 KB) 11-21-00
Board Configuration does not write Faxinit.cfg correctly with a TR114+I1L.
Dialogic BRI board setting for Terminal EndPoint Identifier does not save setting (Point to Point, Point to Multipoint) correctly.
Unzip to \WinNT\System32. Run EFM and select the correct setting in the Boardserver applet.
- LegalPDF.zip (3.58 MB) 11-17-00
Inbound legal-sized faxes routed to a network directory as PDF does not correctly retain the image size.
On the fax server, stop the RightFAX Server module in EFM. Unzip to \RightFAX\Bin. Restart the service.
- SafePrinting.zip (841 KB) 10-25-00
Microsoft Word hangs during Server-Side Application Conversion on the RightFAX - CallXPress integration on the Windows NT
4.X server.
Follow instructions on Readme.txt.
- RFAX.zip (604 KB) 09-06-00
Windows 95 and 98 clients on Novell networks prompt for NT login when printing to the RightFAX printer.
On the fax server, unzip the RFClient.Msi to the \RightFAX\Client\Win32 directory. Unzip the RFclientlnst.dll and RFP_Hlp.dll
to the \RightFAX\Client\Win32\Program Files\RightFAX directory. Remove and reinstall the client.
- LaserNT.zip (231 KB) 09-06-00
Normal mode faxes show bold text on every third line.
Obscure PCL escape command that specifies the number of lines on a page can incorrectly select paper size, resulting in truncation.
French accent agu (é) converts incorrectly.
On the fax server, stop the RightFAX Server module in EFM. Unzip to \RightFAX\WorkSrv1. Also unzip to the other \Worksrv directories.
Restart the service.
- TIFF.zip (33 KB) 09-01-00
TIFF images with non-standard sizes or resolutions fail conversion.
On the fax server, stop the RightFAX Server module in EFM. Replace the \RightFAX\Worksrv1\G3totiff.dll with this new one.
Also replace it in the other \Worksrv directories. Restart the service.
- SAPInst.zip (16 KB) 08-30-00
SAP Connector install fails with the error message, "An error occurred during the move data process. - 145."
Setup.ins
Copy the contents of the SAP Connector Installation CD to a new directory on the fax server. Replace the Setup.ins dated 5-25-00
with this older one (dated 12-30-99). Run Setup from the fax server.
- API-DB7.zip (167 K) 08-30-00
The API RFaxGetCompletionEvent2 and 3 functions return incorrect workrequests.
FaxDB.exe and RFWin32.dll
On the fax server, stop the RightFAX Server module in EFM. Save a copy of the current\RightFAX\Bin\Faxdb.exe and replace it
with this new one. Next, replace all copies of RFWin32.dll on the fax server. Restart the Server module service.
The clients will need to be reinstalled to use the new version of RFWin32.dll.
Faxdb.exe: \RightFAX\BinRFWin32.dll: \RightFAX\AdmUtils, \RightFAX\Gateway, \RightFAX\Client\Win32\Program Files\RightFAX.
- RFxmsx32.zip (214 KB) 08-21-00
Faxes sent from Outlook morph Cc: addresses into To: addresses.
On the fax server, replace the \RightFAX\Client\Win32\Program Files\RightFAX\RFxmsx32.dll with this new one. Remove and reinstall
the client software, or replace the files in \Program Files\RightFAX\RFxmsx32.dll on the client.
\RightFAX\Client\Win32\Program Files\RightFAX
- EFM.zip (218 K) Updated 01/08/01
Moving prefix tables from server to server creates duplicate entries.
Incorrect sorting of some User columns.
Display of User and Group coversheet options omits <System default> selection.
Drag-and-drop user(s) from one RightFAX server to another can change inbound routing type.
Prefix table allows too many digits for "Insert Range" function (limit of 9).
On the fax server, replace the \RightFAX\Client\Win32\Program Files\RightFAX\EFM.EXE and RFWin32.dll with this new one. Remove
and reinstall the client software, or replace the files in \Program Files\RightFAX on the client.
- IPPlus.exe (1.94 MB) Updated 8/17/00
Slow fax transmission speed over the Internet. Hot Fix speeds up transmission of faxes via the Internet by a factor of 4
or more.
Download IPPlus.exe and run from server. Answer setup questions to launch Hot Fix.
- NotesNTF.zip (275 K) Updated 8/17/00
Log documents can unacceptably increase the size of the EFM Sync database.
Undeliverable outbound fax documents remain in the mail router database.
Memory leak problem with Notes 4.5x clients.
See NotesNTF.txt in NotesNTF.zip.
NotesGW.zip (74 K)
- LDAP.zip (20 K) Added 7/27/00
LDAP phone book configuration only uses Anonymous access.
Unzip to \RightFAX\Client\Win32\Program Files\RightFAX. Reinstall the client, or just copy to the client's \Program Files\RightFAX
directory.
- Rfaxview.zip (302 K) Updated 02/09/01
Printing a fax from the viewer does not mark it as printed on the main FaxUtil32 screen.
Scaleprint function reprints some data on very long pages.
Saving a TIF that is 16 or 4 shades gray scale saves a blank image
On the fax server, replace the \RightFAX\Client\Win32\Program Files\RightFAX\Rfaxview.dll file. Remove and reinstall the client
on any machine running the client software locally.
FUW32.zip (160 K)
- NotesGW.zip (74 K) Updated 7/26/00
Cannot specify a Router Database other than MAIL.BOX.
Duplicate Gateway documents being created if the Domino server goes down.
Creating a Server configuration for multiple Mail Routers in Domino environment causes inbound faxes to not route.
Slow processing of outbound faxes on systems with many users.
Stop the RightFAX Gateway service. Unzip to \RightFAX\Gateway. Restart the service.
- FaxServ.zip (124 K) Updated 1/19/01
Sending to a phonebook group that has an entry hidden from CC list causes redundant CC information.
Delayed sending to more than one recipient in FaxUtil32 schedules the faxes to send immediately.
Print-to-fax creates a new fax mailbox if the NT User ID contains a dash (-).
SAP Gateways not starting correctly on Reboot or Server Module Stop/Start.
Similar User IDs cause Automatic fax forwarding to fail.
Faxes to multiple recipients from Lotus Notes do not send, they remain in 'Waiting to be sent' status.
Stop the RightFAX Server Module service. Unzip to \RightFAX\Bin directory. Restart the service.
- AdvForm.zip (150 K) Updated 10/4/00
With Outlook 2000, forwarding a fax with Advanced form generates the error, "Cannot add the attachment; no data source provided."
Installing the Advanced form causes the Page Setup, Print Preview, and/or Print menu options to be grayed out when viewing
regular e-mail messages.
Printing from Advanced form print button changes the default printer.
Cannot print more than once from the Advanced Form Print Image button.
With Outlook 2000, viewing multiple faxes can re-display the same image.
On the fax server, replace the \RightFAX\Client\Win32\Program Files\RightFAX\FFrmA09.oft, Rfviewer.ocx, and Rffrmhlp.dll files
and reinstall the client.
- FUW32.zip (160 K)
Notes field displays carriage returns when choosing to forward a fax to a new number.
Canceling out of the phonebook dialog causes the fax to not get created.
New print button on the Fax History screen. Now allows text searching in sorted columns on the main screen and in the Phonebook.
On the fax server, replace \RightFAX\Client\Win32 Program Files\RightFAX\FUW32.exe. Reinstall the client on any machine running
the client software locally.
- wordwrap.zip (160 K)
Word wrap in the notes field of coversheets does not work correctly after installing RightFAX v7.0 Service Pack 1A.
Unzip wordwrap.zip to a temporary directory.
Stop the workservers. Save a backup copy of worksrv.exe in another directory. Replace the existing worksrv.exe with the
new worksrv.exe. Restart the workservers.
Copy faxctrl.exe to the RightFAX\Client\Win32\Program Files\RightFAX directory. Reinstall the client on any machine running
client software locally.
- NotesSP1.zip (9 MB)
Problems with Lotus Notes Gateway InstallPump upgrading the Lotus Notes Gateway.
Stop the RightFAX E-Mail Gateway Module in EFM. Unzip the RF70LNGI.EXE file to the \RightFAX\Gateway\ directory. Double-click
the file to run it. The InstallPump Self-Extracting .EXE dialog will appear. Select "Continue" and follow all prompts to
update the currently installed Lotus Notes Gateway databases to RightFAX Service Pack 1A level. When complete, restart the
RightFAX E-Mail Gateway Module in EFM.
- 40ComUpd.ZIP (427 KB)
Errors running FaxUtil32 and the fax viewer on client computers without Internet Explorer version 4 or 5 installed.
Please note, this is a Microsoft® OS upgrade, not a RightFAX fix, and is here as a courtesy to our customers.
On the client, unzip to a temporary directory and double-click to execute. Follow the on-screen directions.
Either DCOM95.exe or DCOM98.exe (whichever is appropriate) found at: http://www.microsoft.com/com/resources/downloads.asp.
No additional file is required if running Windows NT.
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