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FaxPress Download Information


FaxPress Downloads

Captaris provides minor updates (e.g 5.0 to 5.2) free of charge. Free updates include service releases, service patches, and minor releases. Customers wishing to obtain a major upgrade (e.g. 5.2 to 6.0) must purchase the later software. Please contact Technical Support before upgrading from versions prior to 4.1.1. To purchase major upgrades of FaxPress software, please contact Sales.

Captaris offers a 30-day evaluation period for those who install a major upgrade. Customers can choose to enable the 30-day evaluation period when the prompted for an activation key and install a permanent activation key at any time during or after the evaluation period. Contact Sales to obtain a permanent activation key.

Note: Evaluating a major upgrade does not revert to the previous version at the end of the evaluation period. When the evaluation period expires the software will cease to operate until a permanent activation key is installed.   

 

Captaris FaxPress / Castelle Premier, Enterprise and Enterprise Redundant

Version 6.0 - Published 04/08/2009 - Release Notes

Note: For Castelle FaxPress with Windows Server 2000, please contact Sales

Product

Description

Size

Captaris FaxPress Server

Interactive server update.

54,964 KB

Captaris FaxPress Client Disc

Full client installation disc including the following, additional connectors, and more.

184,161 KB

Captaris FaxPress Client

Windows Installer package of the FaxPress Client.

64,143 KB

Captaris FaxPress Exchange Server 2007 Connector

Windows Installer package of the FaxPress connector for Exchange Server 2007.

262 KB

Captaris FaxPress Office 2007 Add-in

Windows Installer package of the Office 2007 add-in.

142 KB

Captaris FaxPress Web Client Printer

Windows Installer package of the FaxPress Web Client print driver.

4,593 KB

Captaris FaxPress Active Directory Extensions

Windows Installer package of the extensions for managing FaxPress users in Active Directory Users and Computers under Directory Services mode.

569 KB


Captaris FaxPress

Version 5.2 - Published 01/22/2009 - Release Notes

Product

Description

Size

Captaris FaxPress Server

Interactive server update.

20,659 KB

Captaris FaxPress Client Disc

Full client installation disc including the following, additional connectors, and more.

183,776 KB

Captaris FaxPress Client

Windows Installer package of the FaxPress Client.

63,297 KB

Captaris FaxPress Exchange Server 2007 Connector

Windows Installer package of the FaxPress connector for Exchange Server 2007.

257 KB

Captaris FaxPress Office 2007 Add-in

Windows Installer package of the Office 2007 add-in.

142 KB

Captaris FaxPress Web Client Printer

Windows Installer package of the FaxPress Web Client print driver.

4,584 KB


Castelle FaxPress Plus

Version 5.2 - Published 01/22/2009 - Release Notes

Product

Description

Size

Castelle FaxPress Plus Server

Self extracting server update.

15,962 KB

Castelle FaxPress Plus Client Disc

Full client installation disc, includes the following, additional connectors, and more.

183,838 KB

Castelle FaxPress Plus Client

Windows Installer package of the FaxPress Client.

63,320 KB

Castelle FaxPress Plus Exchange Server 2007 Connector

Windows Installer package of the FaxPress connector for Exchange Server 2007.

257 KB

Castelle FaxPress Plus Office 2007 Add-in

Windows Installer package of the Office 2007 add-in.

142 KB

Castelle FaxPress Plus Web Client Printer

Windows Installer package of the FaxPress Web Client print driver.

4,583 KB


FaxPress SBE/2500/5000/7000/7500

Version 9.1 - Published 9/24/2007 - Release Notes

Product

Description

Size

Castelle FaxPress Installation Disc

Full installation disc including additional connectors and more.

306,758 KB


Release Notes

 

The following information includes best practices for installing the latest version of the FaxPress software and the changes that have been made since the previous public release.


Server FPP_60_20090407_1231

 

Customers are encouraged to backup FaxPress servers regularly and before installing any update or upgrade. Before applying any update or upgrade, please ensure that the FaxPress server is idle (no active faxes or user activity). After the update or upgrade has been applied, please restart the FaxPress server.


Changes

Product

Area

Change

All

External Data Connector

New connectors for Ricoh and Toshiba multifunction products.

All

Directory Services

New integration with Active Directory through LDAP.

All

Queue Manager Service (FPQMSrvc.exe)

New feature for autmatically responding to ANI or Caller ID sources.

All

Queue Manager Service (FPQMSrvc.exe)

Fixed crash.

All

Wizard

Added improvements for new multifunction product support.

Captaris FaxPress

Board Firmware (update_mcu.exe)

Improved transmit success rate and avoided many 1160 Phase D errors.


Client 6.0.2003


Before applying a new version of the client, please ensure that the previous version is uninstalled. For further assistance, Please contact Technical Support.

Changes

Product

Area

Change

All

FaxPress Client

New TIF and PDF printer support for Windows Server x64, Windows Server 2008 x86 and x64.

All

FaxPress Client

Enhanced user interface.

All

FaxPress Client

Allowed blank fax numbers in phone books.

All

FaxPress Client

Added filters for archived faxes and logs.

All

FaxPress Client

Fixed - 11 errors from PDF printing on Windows Vista.

All

Sharp Connector

Added support for newer Sharp OSA versions.

All

Tray Fax Alert

Fixed crash when saved password is empty.


Known Issues

Product

Area

Change

All

Tray Fax Alert

Unavailable servers will be unsubscribed.

 


Release Notes


The following information includes best practices for installing the latest version of the FaxPress software and the changes that have been made since the previous public release (Server FPP_51_20080918_1310, Client 5.1.1252).


Server FPP_52_20081222_1500

 

Customers are encouraged to backup FaxPress servers regularly and before installing any update or upgrade. Before applying any update or upgrade, please ensure that the FaxPress server is idle (no active faxes or user activity). After the update or upgrade has been applied, please restart the FaxPress server.


Changes

Product

Area

Change

All

Conversion Service (FPCnvSrvc.exe)

Fixed conversion failure caused by TIFF files with multiple strips.

All

Utilities (IsFaxableTIFF.exe)

Checks for multiple strips and returns these as not faxable and to be converted.

All

Queue Manager Service (FPQMSrvc.exe)

Corrected sort order of the outgoing queue by status.

All

Active Directory Synchronizer (ADSync.exe)

Allows synchronization of child domains as well as the whole forest.

All

Active Directory Synchronizer (ADSync.exe)

Disallows spaces in FaxPress account password.

All

Active Directory Synchronizer (ADSync.exe)

Checks for typos in service login and FaxPress account passwords.

All

Configuration Service (ConfigSrvc.exe)

Starts Backup Service when it is configured to run on a schedule.

All

Email Gateway (NSGate.exe)

Corrected TLS negotiation for compatibility with non-TLS SMTP clients such as Sendmail.

All

Restore (Restore.exe)

Improved shutdown of World Wide Web Publishing Service.

All

Web Client

Enhanced user interface.

All

Web Client

Fixed ASP Internal Server Error.

All

Web Client

Fixed missing parameter in Restore configuration.

All

Web Client

Fixed sorting the incoming queue by "Job ID".

Captaris FaxPress

Modem Firmware (update_mcu.exe)

Ignores "1036 RSPEC" error as incoming voice call and no longer records these calls in the transaction log.

Captaris FaxPress

Modem Firmware (update_mcu.exe)

Increased baud rate negotiation timeout from 30 to 60 seconds; avoiding "Error Negotiating (1264)" errors.

Captaris FaxPress

Modem Firmware (update_mcu.exe)

Modified "Error no error status (1266)" message to a more meaningful description of "Carrier lost (1278)".

Captaris FaxPress

Modem Firmware (update_mcu.exe)

Waits up to 60 seconds to receive and send every page instead of only the first page.

Captaris FaxPress

Modem Firmware (update_mcu.exe)

Fixed image truncation with MH and MR transmissions.

Captaris FaxPress

Fax Board Service (FPCFSrvc.exe)

Fixed crash.

Captaris FaxPress

Wizard

Added support for multiple network adapters.

Captaris FaxPress

Wizard

Fixed changing the FaxPress server name in a workgroup.

Captaris FaxPress

Wizard

Fixed applying Dialing Rules.

Castelle FaxPress Plus

Backup Service (BackupXP.exe)

Removed retention of Volume Shadow Copy service snapshots on Windows Server 2003.


Known Issues

Product

Area

Change

All

Web Client

The "Enable Single Sign On" check box in the Advanced Server Properties is always selected by default.


Client 5.2.1257

Before applying a new version of the client, please ensure that the previous version is uninstalled.

Changes

Product

Area

Change

All

FaxPress Client

Fixed display of strings in phonebook dialogs with Japanese codepage for Windows.

All

FaxPress Client

Disabled Routing Pane for outgoing queue.

All

FaxPress Client

Displays Routing Pane in Unaddressed Faxes when logged on with an Operator account.

All

FaxPress Client

Removed "Unaddressed user not mapped" error message from Email Gateway configuration.

All

FaxPress Client

Allowed outgoing list to display more than 65535 jobs.

All

FaxPress Client

Removed Unaddressed user from Carbon Copy and Assign Fax Line To User.

All

FaxPress Client

Enhanced dialog and default options for FaxPress PDF printer.

All

FaxPress Client

Prevented installation on FaxPress server.

All

FaxPress Client

Fixed routing list to display more than 9 users.

All

FaxPress Client

Enhanced user interface.

All

FaxPress Client

Allowed passwords with spaces.

All

FaxPress Client

Enhanced Active Directory Synchronizer configuration password confirmation.

All

FaxPress Client

Fixed error when changing current username in User List.

All

Mail Merge

Corrected hang on Terminal Server.

All

Tray Fax Alert

Fixed retrieving notices from FaxPress servers with multiple IP addresses.

All

Tray Fax Alert

Uses asynchronous mode to retrieve notices.

All

Web Client Printer

Prevented installation on FaxPress server.

All

Exchange Server 2007 Connector

Allows additional valid email addresses.

All

Exchange Server 2007 Connector

Fixed exception with System.Net.Mail with spaces and periods in the name portion of the email address.

All

Exchange Server 2007 Connector

Allows Unicode file attachment names.

All

Office 2007 Add-in

Integrates sending a fax with the FaxPress Client from within the Office 2007 interface.


Known Issues

Product

Area

Change

All

Tray Fax Alert

Unavailable servers will be unsubscribed.