Workflow 6.5 Feature Pack 1 HotFix1 Readme

This readme file provides information that supplements the Captaris Workflow documentation. A Hotfix may contain updates for system reliability, program compatibility, performance improvements, and more.

Important: All Hotfixes are cumulative. Each contains new fixes plus all the fixes from previous Hotfixes.

1. What is Included in this Hot Fix?

2. Additional Notes

3. If you are upgrading from Workflow 6.5

4. To Apply the Hot Fix

5. To Remove the Hot Fix

6. Fixes in Workflow Feature Pack 1 Hotfix 1

7. Known Issues

What is included in Feature Pack 1 Hot Fix 1?

· Fix for database concurrency issue while running parallel web tasks.

· Fix for exporting/importing web forms created with the IDE and imported into the Web Workflow Wizard not accepting back color, selected list items and list items always displaying an empty item in the view.

· Fix for the business rules builder in the Web Workflow Wizard throwing an exception on user entered values.

· Fixes the use of SQL Server session state in Workflow WebAccess.

· Fix for the send email action used in the Web Workflow Wizard.

· Updates to various Assemblies. For a complete list of the updated Assemblies click here.

· Fixed defect with the installer to update the licensing with disturbing and other products licensing using the same registry structure.

Additional Notes

· Before installing Captaris Workflow Feature Pack 1 Hot Fix 1, please note that Workflow must be re-activated by contacting Captaris. After installation of 6.5 Feature Pack 1 Hot Fix 1 is complete, run the activation utility and provide Captaris (by phone 1-520-320-7070 or email support@captaris.com) with your new license code, and you will be provided with a new activation key. This step is not required if you are upgrading from Base Hotfix 1 or the Feature Pack 1 installation which has already been re-activated.

· Due to database updates that are included in this release, you must run the configuration utility “Configure” function as the last step of the installation on the Workflow server.

· Do not apply Feature Pack 1 Hot Fix 1 to a stand-alone Captaris Workflow Database installation running on a 64-bit server. Instead manually run the UpdateTeamplateDatabase.sql script on the 64-bit server.

If you are upgrading from Workflow 6.5

· After successfully configuring your workflow installation, you must re-deploy all workflow models due to policy redirection changes.

· Do not apply the Feature Pack 1 Hot Fix 1 Installer to a stand-alone SharePoint 2003 machine running on the .NET 1.1 Framework. To add the SharePoint fixes in this environment, use the Workflow 6.5_FeaturePack1_NETV1.1.zip located at http://www.captaris.com/support/downloads/captaris_workflow and follow the instructions in the included Readme file.

· If you are using SharePoint the Captaris Workflow SharePoint Web Part must be removed, re-configured, and added back to your SharePoint site.

Steps to make sure the new version of the Workflow Web Part is installed:

1. Delete the old Workflow Web Part from your SharePoint page.

2. Run the Captaris Workflow Configuration Utility.

3. In the configure screen for the SharePoint components, check or uncheck one of the check boxes under the “SharePoint Web Part Menus” section.

4. Click Configure. The change to the web part configuration will be detected and this will force the web part to be updated.

5. Go back to your SharePoint page and add the new version of the Workflow Web Part.

To Apply the Hot Fix

1. Ensure that no Captaris Workflow windows are open.

2. Run the Captaris Workflow Hot Fix on each machine that has a component of Captaris Workflow 6.5 installed. For example, if you have a distributed installation of Captaris Workflow, you must install this Hot Fix on all machines.

3. The Configuration Utility automatically opens after the Hot Fix is installed. Verify the information is correct in EACH component of the Configuration Utility and then click Configure to configure the Hot Fix.

The Captaris Workflow SWS, and Captaris Workflow Event Handler will automatically be restarted by the Configuration Utility. As well, an iisreset command is automatically run by the Configuration Utility.

*If you are using the Captaris Workflow Active Directory Service, you must restart this service manually.

** Step 4 is only required for environments with a NetBIOS domain name that does not match their corresponding Short Domain Name. By default, Active Directory Users have their Fully Qualified Domain Name imported into the USERS table. However, in order to support Users NetBIOS domain names, a surrogate key must be added to the Teamplate database.

4. Insert a record into the NETBIOSDOMAIN table. For example, to map the NetBIOS domain name 'MY_DOMAIN_NAME' to the Fully Qualified Domain Name 'DomainName.Com' execute the following SQL statement:

INSERT INTO NETBIOSDOMAIN(DOMAIN, NETBIOS) VALUES('MY_DOMAIN_NAME', 'DomainName.Com')

To Remove the Hot Fix

1. From Add Remove Programs, select Captaris Workflow 6.5 Feature Pack 1 Hot Fix 1.

· Note: If the Captaris Workflow 6.5 Feature Pack 1 Hot Fix 1 is not displayed in the Add or Remove Program dialog, select the Show updates checkbox.

2. Click Remove.

· Next, you must repair the Captaris Workflow installation or replace the original files that the Hot Fix may have removed.

3. From Add Remove Programs, select Captaris Workflow and click Change.

· Result: The Install Shield Wizard displays.

4. In the Program Maintenance screen, select Repair.

5. Manually restart the Captaris Workflow Services.

Fixes in Workflow Feature Pack 1 Hot Fix 1

Captaris Tracking Number	Module	Problem	Affected Assemblies
62553	Web Access, IDE, Manager	DB Concurrency issue while running parallel web tasks.	TeamplateWinIDE.dll, TeamplateDAL.dll & Teamplate database
64939	Web Access & IDE	Web forms exported from IDE and imported into Wizard are not carrying all the information forward correctly	TeamplateBLL.dll, TeamplateWinIDE.dll
64397	Web Access	Workflow Wizard business rule is throwing an exception due to space in the value for the drop down menu	Teamplate.Web.UI.WebControls.dll, BusinessRulesDialog.aspx.cs
64398	Web Access	Workflow Web Access unable to store session state on the sql server	TeamplateBLL.dll
64412	Web Access	Workflow Web Access unable to use the send email custom action from Workflow Wizard	App_code.dll, EmailWizard.aspx.cs
61435	Installer	If a customer has Workflow and Alchemy installed on their machine when you upgrade from base to one of the updates it removes the Alchemy licensing values from the registry	Update.Workflow.dll

Known Issues

After applying Captaris Workflow Feature Pack 1 Hotfix 1:

· The Captaris Workflow Client Repair button is disabled.

version 1.0
0514/2008