Flexibility. Choices. Breadth and depth of expertise. That's what Captaris global support services are all about. We offer
you a broad range of options and services to select from in order to get just the support you need.
Call us: United States, Canada and Latin America Support Tel: +1 520.320.7070
Asia Pacific (APAC) Support Center Tel: +61 2 93151222
Europe, Middle East and Africa (EMEA) Support Center Tel: + 31 3 47324202
Please reference your support contract for a full listing of Captaris observed holidays for your region.
Support Plans Support plans from Captaris are a key component of making the most of your Captaris solution. Captaris support plans provide
comprehensive and responsive technical support for customers of all sizes and include maintenance and upgrades for your Captaris
solution. Offerings include:
Captaris Enterprise Support for large organizations
Captaris 24x7 Premium Support with 24x7 telephone and online coverage worldwide
Captaris Premium Support with business hours telephone and online coverage worldwide
Captaris Standard Support with online coverage only, at a low price Expedited Replacement and Support Plans for Captaris FaxPress
Captaris Product Documentation Captaris product documentation is available online for viewing and downloading and requires a current version of Adobe Acrobat
Reader. Select from the product list below to search for the document type you are looking for.
Upgrades All Captaris support plans include system maintenance and full-version upgrades. If you have not received information on upgrading
to the most current version of your Captaris product, please email captarisupgrade@Captaris.com
Learn more about how fax server software from Captaris can help organizations solve their fax and electronic document delivery
challenges. Read our press releases and case studies. Or, please contact us today.
