RightFax Enterprise Server

Captaris RightFax Enterprise Server is a robust enterprise fax and e-document delivery solution for national or global organizations that want to combine the power of multiple RightFax servers on a network. Designed to be easy to use and manage, it allows enterprises to share workload and data across multiple servers and locations.

RightFax Enterprise Server enables Siebel users to:

• Reduce costs
• Boost productivity
• Streamline workflow processes
• Utilize multiple servers on a network
• Enhance document security and management
• Provide flexibility and enterprise-wide control over business information delivery

Siebel validated features include:

• Integrated network faxing
• Coversheets
• Notification
• International character support

Key Features and Benefits

Efficient, Easy Enterprise Fax and E-document Delivery

Network-wide desktop faxing—Send and receive documents directly from desktop applications via built-in RightFax client or Web browsers.
Intelligent Least Cost Routing™—Route outbound faxes between servers on a wide-area network (WAN) to minimize long distance and other telephone charges.
Broadcast fax—Improve efficiency by broadcasting documents to hundreds or thousands of recipients at once.
Immediate or scheduled delivery—Enhance service levels with instantaneous document delivery or reduce costs by scheduling delivery to take advantage of off-peak telephone rates.
Coversheets—Attach coversheets to faxes with text and graphics.

Easy Enterprise Fax Administration and Management

Validated and certified by Siebel—The integration between Siebel and RightFax 8.7 was developed, certified and validated by Siebel to ensure reliability and tight integration.
Certified on Microsoft Windows Standard and Enterprise Server 2003—Leverage unrivaled application reliability, continuity in the user interface experience and ease of installation and updating.
Robust synchronization with Active Directory—Simplify administration by keeping all critical data in one central location.
Single CD installation and silent install—Rapid deployment and easy management .
Intuitive set up and management tools—Quickly and easily create and manage groups, users, coversheets, billing codes and more.

Reporting, Monitoring and Audit Trail

Comprehensive fax usage reports—Monitor fax usage for cost recovery, billing or tracking purposes using built-in reporting tools or customize reports to meet unique requirements.
Customizable notifications—Create fax status notifications to meet tracking and audit trail requirements.
Fax archival—Record inbound and outbound faxes for audit trail and to support security and regulatory compliance.

Security

NT security authentication—Take advantage of the network's established Windows security system.
Scalable and expandable—Start small and expand RightFax up to 1,024 channels as use expands.
Automatic backup—Conduct automatic backups without suspending operations to ensure maximum uptime.
Adjustable bandwidth—Adjust channels automatically to send and/or receive during peak intervals to control fax traffic volumes.
Load balancing—Maximize system performance by directing the fax to the server with the most available lines.
international character support—RightFax 8.7 provides multi-byte international character support and is UTF8 capable to Siebel.

For more information on the RightFax Enterprise Fax Server, visit www.captaris.com/rightfax.

Learn how Captaris and Siebel can help you improve your customer relations by maximizing the value of your business information. Visit our resource center, access our online toolkit  or contact us today.