RightFax Benefits and Advantages with Siebel

Captaris RightFax provides a Siebel fax solution that is robust, powerful and easy to use. Tested, validated and proven with Siebel eBusiness Applications, RightFax brings market-leading enterprise fax and e-document delivery capabilities to call centers, sales teams and customer services organizations.

Features and benefits that make RightFax the fax server solution of choice for Siebel include:

Proven Siebel Fax Integration—RightFax is validated with Siebel eBusiness Applications. This validation and testing ensures seamless integration, reliability and technical superiority.

Enhances Productivity and Efficiency—RightFax eliminates the need to manually fax documents from stand-alone fax machines and improves productivity of sales, call center and customer services organizations. This frees up valuable time and resources for more customer-focused, revenue generating activities.

Streamlines Communications Workflow—RightFax enables users to efficiently send documents directly from the Siebel applications they use daily. This streamlines communications workflow processes without interrupting routines.

Accelerates Business Cycle—RightFax allows users to instantaneously fax information to customers and business associates. This enhances customer service, reduces order-processing timelines and can accelerate the business cycle and boost per account revenues.

Reduces Costs—RightFax can slash document delivery costs by up to 90 percent by eliminating redundant, costly and inefficient manual document delivery processes and the associated equipment, supply and labor costs.

Provides Secure Universal Access—RightFax provides secure, universal access to information and provides companies a convenient fax alternative to standard postal delivery, overnight services and email.

Easy to Use, Install and Manage—RightFax was designed to be intuitive and easy learn, use and manage for end users and administrators alike. With simplified interfaces and centralized tools it makes faxing from Siebel fast, convenient and hassle-free.

Extendible Across the Enterprise—RightFax seamlessly integrates with Siebel and other applications, ensuring a strong ROI and making it both easy and affordable to leverage the benefits of enterprise fax and e-document delivery across the organization.

Learn how Captaris and Siebel can help you improve your customer relations by maximizing the value of your business information. Visit our resource center, access our online toolkit or contact us today.