RightFax Healthcare Solutions

RightFax healthcare solutions provide proven and reliable electronic fax and document delivery capabilities for the healthcare industry. These solutions give healthcare organizations an easy-to-use, easy-to-deploy and affordable way to support Health Insurance Portability and Accountability Act (HIPAA) compliance initiatives, streamline business processes and reduce administrative costs.

RightFax Features for the Healthcare Industry:

• Centralized Communications Hub for Healthcare Information
• Dependable Information Transmission, Receipt and Tracking
• Electronic Fax and Document Delivery
• Cost Reduction and Cost Recovery
• Document Security and Privacy
• Reliability, Scalability and Fault Tolerance
    

Centralized Communications Hub for Healthcare Information

Integrations with healthcare software and other key applications   RightFax takes advantage of technologies such as Facsimile Command Language (FCL), XML and Java to seamlessly integrate with desktop, multifunction products, imaging, document management, workflow and healthcare software systems for seamless faxing.

Directory and phonebook synchronization   RightFax synchronizes to confidential contact data on patient, employees and other healthcare contacts.

Centralized administrative tools   Centralized administrative tools let administrators regulate permissions, set up security and manage RightFax Servers quickly and easily.

Foldering and auto-aging   Faxes are managed in folders and can be automatically deleted upon aging to optimize efficiency and eliminate duplicity.  
 

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Document Security and Privacy

Encrypted and certified delivery   Maintain privacy and security with certified or encrypted email delivery options.

Automatic fax distribution   Provide systematic distribution of faxes to groups of users for fast, efficient and secure processing.

Fax authorization system   Enable managed review of confidential faxes prior to their release to send.

Permission and delegate features   Establish security controls to limit access to data and limit the number of people handling personal healthcare information.

NT security authorization   Take advantage of your network’s Windows NT security system by linking each RightFax user ID to a Windows NT user account.

Customizable dialing rules   Gain control of outbound faxing with sending rules and restrictions.

“Do not dial”   Avoid sending information to unauthorized and unsecure fax numbers.

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Dependable Information Transmission, Receipt and Tracking

Immediate electronic delivery   Instantaneous or scheduled automated electronic delivery.

Secure fax delivery format   Deliver image-based TIF documents over a secure Public Switch Telephone Network (PSTN) or native and Portable Document Format (PDF) documents as email.

Fax archival   Record all inbound and outbound fax transactions.

Real-time status   Real-time status to email, FaxUtil or back to the sending application.

Notifications   Customized notification options and verification of document transmission and receipt.

Auto reply   Monitor one or more RightFax mailboxes for inbound faxes, and provide fax replies to the sender.

Reporting and tracking tools   Log, record and provide audit trail of personal healthcare information

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Electronic Fax and Document Delivery

Enterprise-wide electronic document delivery   Enable all departments or groups to electronically transmit and manage documents directly from healthcare software and other enterprise applications.

Network-wide desktop faxing   Authorize users to send, receive and manage communications right from the desktop.

Email gateways   Send, receive and manage faxes directly from email.

Fax broadcasting   Broadcast fax to hundreds or thousands of recipients at once.

Inbound routing   Route documents to the correct recipient via a variety of methods including Direct Inward Dialing (DID), Dual-tone Multiple-frequency (DTMF), Caller Service Identification (CSID), Optical Character Recognition (OCR), email and more.

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Cost Reduction and Cost Recovery

Intelligent Least-cost Routing™   Route outbound faxes between servers on a wide-area network to minimize long-distance telephone charges.

Fax, email or Internet delivery   Eliminate paper, postage, equipment and related supply costs with fax, email or over the Internet document exchange capabilities. 

Scheduled delivery   Schedule or prioritize delivery to leverage off-peak phone rates or expedite orders.

Billing codes and cost recovery   Track and report fax activity using billing codes by recipient, department or group to recover costs.

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Reliability, Scalability and Fault Tolerance

Load-balancing   Maximize system performance by directing the fax to the server with the most available lines.

Open database   Leverage database engine of Microsoft SQL Server 2000

24x7 reliability   Ensure continual uptime with proven and reliable RightFax technology.

Automatic backup   Conduct system backup without the suspension of operations for maximum uptime.

Adjustable bandwidth controls   Adjust channels automatically to send, receive or both, during peak intervals to control fax-traffic volume on a group-wide basis.

Scalable and expandable   Start small and expand RightFax up to 1,024 channels as use expands.

World-class Captaris technical support   Leverage industry-leading support to install, maintain and integrate RightFax with healthcare software and other enterprise applications.

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Learn more about how Captaris can help healthcare organizations support HIPAA compliance by visiting  Captaris Healthcare. Or, contact us today.