RightFax Benefits & Advantages

RightFax offers a number of benefits and advantages:

Reliable document delivery—RightFax servers and email modules offer a distinct design advantage over less robust fax servers. Built exclusively to serve as a document delivery engine, RightFax does not rely on the operation of a mail system to enable the sending and receiving of faxes. Even if the mail system is down, faxes can still be received and transmitted with RightFax.

Easy Installation and Administration—Manage user accounts from Active Directory. Modifications to any user in Active Directory automatically update the corresponding user in RightFax.

Scalable and Extendible—RightFax easily integrates with other enterprise applications without relying on the mail server. This makes it easy to extend faxing capabilities across the enterprise to streamline document delivery and receipt. Mail-dependent fax servers, however, cannot connect to other vital business applications like enterprise resource planning (ERP) and customer relationship management (CRM) systems.

Reduced Training Time and Cost—The RightFax Microsoft Exchange Module gives users one centralized place to send, receive, view and manage faxes and emails—through Outlook—with easy integration. It installs at the server, so there is no need to install additional software on each desktop and no need for additional user training.

Enhanced Productivity, Speed and Efficiency—Users can create fax messages directly in Microsoft Outlook just like they would create an email. This makes faxing convenient and easy. In addition, it eliminates the time it takes to use stand-alone fax machines and enables users to quickly and efficiently communicate with customers, suppliers and co-workers in the method best for them.

Advanced Document Tracking and Notifications—A wide variety of notifications on both inbound and outbound faxes can be set up and routed as appropriate to enable users to track the status of faxes and ensure that important information reaches the intended recipient. RightFax allows users to modify and set individual preferences, including fax status and notification options.

Learn how Captaris and Microsoft can help you maximize the value of your business information. Visit our resource center, access our online toolkit or contact us today.