Benefits & Advantages
The RightFax architecture offers IBM Lotus Notes users a number of benefits and advantages:
Reliable document delivery—RightFax servers and email modules offer a distinct design advantage over less robust solutions. Built exclusively to serve
as a document delivery engine, RightFax does not rely on the operation of a mail system to enable the sending and receiving
of faxes. Even if the mail system is down, faxes can still be received and transmitted with RightFax.
Other fax servers that boast complete integration with mail servers actually rely on these mission-critical business systems
for fax transmission processing. In such cases, any downtime on the email server means that fax service is also interrupted.
In some instances, a company's entire messaging system can be brought to a standstill, cutting off vital business communications.
Easy Installation and Administration—The RightFax Lotus Notes Module lets Notes administrators manage fax functionality from their Notes domain with complete
integration. The RightFax database is installed on both the RightFax and Domino servers. This allows RightFax configuration
and administration to be performed on either server and then the data is automatically updated on the other.
Extendible Across the Enterprise—RightFax seamlessly integrates with other enterprise applications without relying on the mail server. This makes it easy
to extend faxing capabilities across the enterprise to streamline document delivery and receipt. Mail-dependent fax servers,
however, cannot connect to other vital business applications like enterprise resource planning (ERP) and customer relationship
management (CRM) systems.
Reduced Training Time and Cost—The RightFax Lotus Notes Module gives users one centralized place to send, receive and manage faxes and emails—through Notes
mail—with seamless integration.
Enhanced Productivity, Speed and Efficiency—Users can create fax messages directly in Notes just like they would create an email. No modifications are required of the
Notes mail template. This makes faxing convenient and easy. In addition it eliminates the time it takes to use stand-alone
fax machines and enables users to quickly and efficiently communicate with customers, suppliers and co-workers in the method
best for them.
Advanced Document Tracking and Notifications—A wide variety of notifications on both inbound and outbound faxes can be set up and routed as appropriate to enable users
to track the status of faxes and ensure that important information reaches the intended recipient. RightFax allows users to
modify and set individual preferences, including fax status and notification options.
Learn how Captaris and IBM can help you maximize the value of your business information. Visit our resource center, access our online toolkit or contact us today.
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