RightFax Features and Benefits
RightFax Healthcare Edition provides proven and reliable enterprise fax and e-document delivery capabilities, combined with
encrypted and certified delivery options and world-class Captaris support. This tailored solution gives healthcare organizations
an easy-to-use, easy-to-deploy and affordable way to support HIPAA compliance initiatives, streamline business processes and
reduce administrative costs.
RightFax Healthcare Edition features include:
Integrations with healthcare software and other key applications—RightFax takes advantage of technologies such as FCL, XML and Java to seamlessly integrate with desktop, multifunction devices,
imaging, document management, workflow and healthcare software systems for seamless faxing.
Directory and phonebook synchronization—RightFax synchronizes to confidential contact data on patient, employees and other healthcare contacts.
Centralized administrative tools—Centralized administrative tools let administrators regulate permissions, set up security, and manage RightFax servers quickly
and easily.
Foldering and auto-aging—Faxes are managed in folders and can be automatically deleted upon aging to optimize efficiency and eliminate duplicity.
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Immediate electronic delivery—Instantaneous or scheduled automated electronic delivery.
Secure fax delivery format—Deliver image-based TIFF or PDF documents over secure PSTN.
Fax archival—Record all inbound and outbound fax transactions.
Real-time status—Real-time status to email, FaxUtil or back to the sending application.
Notifications—Customized notification options and verification of document transmission and receipt.
Auto reply—Monitor one or more RightFax mailboxes for inbound faxes, and provide fax replies to the sender.
Reporting and tracking tools—Log, record and provide audit trail of personal healthcare information
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Enterprise-wide e-document delivery—Enable all departments or groups to electronically transmit and manage documents directly from healthcare software and other
enterprise applications.
Network-wide desktop faxing—Authorize users to send, receive and manage communications right from the desktop.
Email gateways—Send, receive and manage faxes directly from email.
Fax broadcasting—Broadcast fax to hundreds or thousands of recipients at once.
Inbound routing—Route documents to the correct recipient via a variety of methods including DID, DTMF, CSID, OCR, email and more.
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Intelligent least cost routing™—Route outbound faxes between servers on a wide-area network to minimize long distance telephone charges.
Fax, email or Internet delivery— Eliminate paper, postage, equipment and related supply costs with fax, email or over the Internet document exchange capabilities.
Scheduled delivery— Schedule or prioritize delivery to leverage off-peak phone rates or expedite orders.
Billing codes and cost recovery—Track and report fax activity using billing codes by recipient, department or group to recover costs.
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Encrypted and certified delivery—Maintain privacy and security with certified or encrypted email delivery options.
Automatic fax distribution—Provide systematic distribution of faxes to groups of users for fast, efficient and secure processing.
Fax authorization system—Enable managed review of confidential faxes prior to their release to send.
Permission and delegate features—Establish security controls to limit access to data and limit the number of people handling personal healthcare information.
NT security authorization—Take advantage of your network’s Windows NT security system by linking each RightFax user ID to a Windows NT user account.
Customizable dialing rules—Gain control of outbound faxing with sending rules and restrictions.
“Do not dial”—Avoid sending information to unauthorized and unsecure fax numbers.
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Load balancing—Maximize system performance by directing the fax to the server with the most available lines.
Open database—Leverage database engine of Microsoft SQL Server 2000
24 x 7 reliability—Ensure continual uptime with proven and reliable RightFax technology.
Automatic backup—Conduct system back-up without the suspension of operations for maximum uptime.
Adjustable bandwidth controls—Adjust channels automatically to send, receive, or both, during peak intervals to control of fax traffic volume on a group-wide
basis.
Scalable and expandable—Start small and expand RightFax up to 1024 channels as use expands.
World-class Captaris technical support—Leverage industry leading support to install, maintain and integrate RightFax with healthcare software and other enterprise
applications.
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Learn more about how Captaris can help healthcare organizations support HIPAA compliance, reduce costs and improve efficiency
-- access our online toolkit or contact us today.
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