Registration & Login
To create an account you will need to visit the Registration page and complete
the form for creating a new account. Here you will specify details such as your
login name, email address, password, and if you are Captaris Developer Program member, you will also be asked to enter your contract support number. This will set the appropriate privileges on the File download section of the site based on your subscription level.
After successfully registering you should have a username and password. You can
then visit the login page and enter your username and password to login.
When logging in if you do not check the ‘Remember Me’ option you will be
automatically logged off after an administrator-defined length of inactivity,
usually 20 minutes. If you would like the site to always log you in
automatically, please check the ‘Remember Me’ checkbox.
If you forgot your username and/or password you can visit the Forget Your
Password page and have both your username and a new password emailed to you by
entering the email account you're registered with. You will be sent a new
password since we store your password encrypted and have no way of retrieving
the original value. Once you receive your username and new password you can
login and change your password. For former Captaris Bulletin Board members, remember to use your new alias and not your email address to login.
If you’ve registered and can’t login, check to ensure you have a valid username
and password. If you are sure the username and password are valid, but still
can’t login you may either require account activation or your account may be on
hold. In this case it is best to contact the board administrator(s) or
moderator(s).
First check to ensure your username and password are correct. If you still
can’t login your account has either been put on hold or deleted due to
inactivity. Please contact the board administrator(s) or moderator(s).
User Profile & Settings
A profile is information about your account that controls how you view
information within this site. This includes details about posts you’ve
contributed to, personal information you wish to share such as your web address
or weblog address, as well as setting that control how you interact with this
site such as: themes, time zone, and many other settings.
Setting your timezone will enable the site to display all dates and time
relative to your time zone.
A signature is a message that is appended to the end of any posts you make in
the forums. You can edit your signature from the profile page. This signature
will then appear at the bottom of any messages posted by you.
An avatar is a feature of the forums which allows for an image to be displayed
along with your posts. Avatars may be enabled or disabled by your
administrator.
If avatars are enabled by the administrator you will see and avatar section
when viewing your profile. From here you can complete the forum to name the
avatar you wish to use, either uploading an avatar or specifying a URL to your
avatar. You will also need to enable your avatar for it to be displayed with
your posts.
The date format used to display any date information can be configured from
your profile.
Email tracking is a feature which will send emails to you when messages that
you are subscribed to change. You can turn off all email tracking globally from
your profile.
There are many different icons that can show up next to usernames in the
forums. Common examples are administrators, moderators, or top posters. Other
images may be displayed based on groups the user belongs to.
Depending upon how the administrator has configured the site you may be
required to be logged in before viewing/using these areas. This is primarily to
protect the privacy of users who have shared their information or to prevent
unwanted/unsolicited emails. You are also required to login to download any of the white papers and/or interact with other users of the site.
Privacy & Security
Once logged in you can change your password from your Profile page.
Unless the administrator has configured the site to allow username changes you
cannot change you username. Otherwise you can change your username from the
Profile page.
Once logged in, you can change your private email address from your Profile
page.
The only profile setting that is required is your private email address. This
is the email address that is used when you subscribe to the forums, when a
forgotten username/password is emailed. The private email address is never
shared or displayed publicly. If you wish to share an email address publicly,
use the public email address field. The remainder of the profile settings is
optional.
You can set the option in your profile and your name will not appear in any
member listings, including the listing of who is online.
Navigation
A Forum Group is a top level grouping of related forums. A forum group contains
1 or more forums.
A Forum is a grouping of related threads of discussion. A Forum contains 0 or
more threads and 0 or more sub-forums.
A Thread is a grouping of related posts. A Thread contains 1 or more Posts. The
first post becomes the Thread and replies to the original post increment
details on the Thread, such as the reply count or last post.
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Thread Icon Legend
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Topic with posts you have not read.
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Topic with posts you have read.
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Popular topic with posts you have not
read. A topic becomes popular after a certain number of views and posts
(administrator defined).
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Popular topic with posts you have read. A
topic becomes popular after a certain number of views and posts (administrator
defined).
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Announcement you have not read
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Announcement you have read
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A pinned topic with posts you have not read. Pinned
topics are displayed before other topics until they become unpinned.
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A pinned topic with posts you have read. Pinned topics
are displayed before other topics until they become unpinned.
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A pinned popular topic with posts you have not read. A
pinned topic with enough views or replies to become popular.
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A pinned popular topic with posts you have read. A
pinned topic with enough views or replies to become popular.
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A locked topic with posts you have not read. Locked
topics do not allow replies.
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A locked topic with posts you have read. Locked topics
do not allow replies.
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A forum may not display any threads if there are no threads in the forum or if
filters on the forms have been applied and no threads match the filter. An
example of a filter is filtering to display threads newer than a certain date,
such as threads new in the past 2 weeks.
A forum may or may not be moderated depending upon how the forum has been
configured. After posting a message in a moderated forum you may receive a
message stating that the post is awaiting moderation. Once the moderator(s)
approve your post you post will become visible. The moderators may choose to
move, edit, or delete your post to ensure that the post is topical to the
current forum.
The icons next to threads when viewing a forum indicate different status. You
can move your mouse cursor over these icons to see what the different status /
types of threads are.
An announcement is a special post type that is always displayed at the top of a
forum for a configured amount of time. The purpose of an announcement is to
increase the visibility of certain topics.
A sticky topic is a special post that causes a post to sort to the top of a
forum for a specified amount of time. A sticky topic is similar to an
announcement, whereas an announcement is displayed separate from other threads
and usually does not allow replies.
A locked thread is a special post that does not allow replies. Once a user
locks a post or an administrator/moderator locks a thread no more posts are
allowed.
Yes, you can sort threads when viewing a forum by Author, Replies, Views, and
Last Post. The default sort for a forum is to display the newest threads first
(Last Post descending). To sort simply click on the options button at the
bottom of the screen and select your desired sort order and click 'Apply'.
The XML icon is linked to the RSS feed for the forum. RSS is used to allow
other applications to subscribe to a forum's posts.
This icon indicates the user’s online status. A green icon means the user has
been active recently (usually within the last 15 minutes). A red icon means the
user has not recently been active. You can hover your mouse over this icon to
see details about the user’s past activity.
If you are attempting to access a forum that you have visited before, but now
receive an ‘unknown forum’ error there are two likely causes. The first cause
is that the forum you are attempting to access is private and you are not
signed in. The second cause is that the forum has been removed.
Posting
Yes and no. You cannot type HTML directly into the editor. If you are using
Internet Explorer the default editor for creating new posts will be a Rich Text
Editor that will automatically format posts using HTML. If you post with a
browser other than Internet Explorer a standard HTML textbox is used and BBCode
can be used to mark-up posts.
BBCode is a special syntax for formatting plaintext posts.
Yes, however, this requires the moderator(s) or administrator(s) to enable this
permission for user’s on a forum-by-forum basis.
Emoticons are graphical elements that can be added within the body of a post to
add emotions to the post. Common examples are the use of smilies within the
contents of a post.
You can post a new message to a forum in several ways depending upon how the
administrator has configured the site. When viewing a forum you should see an
image button reading New Topic. Clicking on this image button will take you to
a form for posting a message or ask you to login first. Depending upon how the
administrator has configured the site you may be able to post anonymously, i.e.
no login required. If you do not see the New Topic image button you may not
have enough permissions – even after logging in – to post a message to the
forum even though you are allowed to view the forum.
You can reply to an existing post using either the Reply or Quote image buttons
displayed with the post. If you do not see the Reply or Quote image buttons
when viewing a post you either do not have permissions to reply or the post may
not allow replies.
If the administrator or moderator has configured the forum or your role to
allow editing of posts you will see an Edit image button next to posts you have
made. Clicking on this image button will allow you to edit your post.
If the administrator or moderator has configured the forum or your role to
allow deleting posts you will see a Delete image button next to new posts you
have made. If a post you have made has one or more replies you will no longer
be able to delete the post.
The administrator may have specified a word filter for posts. When word filters
are enabled certain words that are deemed to be offensive are filtered and
replaced with the ‘*’ character.
See How do I add Signature to my Post? in the User Profile and Settings
section.
See What is an avatar? And How do I Set my Avatar in the User Profile and
Settings section.
Private Messages
A private message is like email within the site. You can send a private message
to other users within this site that is visible only to them. No private
information, such as the user's email address, is ever disclosed.
Marketplace
The Marketplace is a collection of solutions that Partners have built that extend or enhance a Captaris product, or the Captaris products.
Captaris Developer Program Members at the Partner level can submit Items for review and inclusion in the Marketplace. Anyone can purchase a Marketplace item.
Each Partner is responsible for the fulfillment of their solutions. Simply follow the link on the page and follow the instructions by the Partner.
The Partner who created or is advertising the solution is responsible for supporting the solution.
Files
The File Download Tab provides three areas for downloads. There is a general area that any "registered" user has access to. This area will provide relevant documents and material for all three Captaris Products. We also have two additional areas that are available to Captaris Developer Program Members and are made available as part of the subscription and registration process. If you are not a current Member, these areas will not appear. For more information on the Captaris Developer Program
send an email to developerprogram@captaris.com
Any registered user can download files from the general area. On some of the files you will be asked to read and accept the EULA or disclaimer prior to download. If you are a Program Member, you will also find additional files that represent the Developer kit. We will post updates to the kit contents as they are made available.
The Captaris Developer Program is an annual subscription. This program includes Developer Editions of the Captaris products as well as API related assistance. In the download area, if you are a current member you will also have access to the electronic version of the Developer kit.