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RightFax Production - Integration - ParseXML.exe

Last post 01-15-2010, 5:07 AM by DeonG. 2 replies.
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  •  11-11-2009, 5:45 AM 14989

    RightFax Production - Integration - ParseXML.exe

    Hi,

    In short:

    We are unable to send/submit faxes via the Integration module using ParseXML.exe

    When one of our clients try to send faxes via MQ or a normal TCP/IP input device, NO faxes are being sent, the FCL file created in the inbox is empty (zero bytes) and therefore the txt file in the MakeDoc directory

    I have no idea what the problem is, if I bufdir the inbox and buffer.exe via command prompt while sending/sumbitting via pasexml, I get the following:

    000001A9.fcl was deleted while it was being written

    In the Windows Event Log I receive the following:

    1st:
    Process: buffer.exe
    PID - ThreadID: 3188 - 5812
    LastWinError #0
    Message: Document 426 contained a FCL error

    2nd:
    Parsed files were not copied to the Errors folder since it is empty or an invalid format. Please check source file for Unicode, emptiness, proper format, etc.

    We have even analyzed the process via FileMon and RegMon and can't find any reason why this (sending/submitting faxes via XML) does not work and why the FCL is zero bytes in size.

    If we submit xml via command prompt we, everything seems to be working, we receive a unique ID and status messgae the the fax has been sucessfully submitted for sending, however the FCL is stil zero bytes is size and therefore the above errors in the Windows Event Log and therefore no fax sent:


    H:\RightFax\Production\aakil>h:\RightFax\Production\Bin\parsexml fax_api2.xml
    Do Parse
    XML: fax_api2.xml
    11/11 15:42:57 Failed to Load UniqueIDPrefix,
    11/11 15:42:57 CheckLoad: XML document loaded successfully.
    11/11 15:42:57 Processing Fax Submit Type Document
    11/11 15:42:57 CheckLoad: XML document loaded successfully.

    11/11 15:42:57 Created file: C:\DOCUME~1\SVC_EF~1\LOCALS~1\Temp\00001A56.fc
    l
    11/11 15:42:57 XML Parsed Successfully.
    ReplyXML:



    1
    Document has been successfully submitted for sending
    .




    Assistance will be GREATLY appreciated.
  •  11-23-2009, 2:05 PM 15001 in reply to 14989

    Re: RightFax Production - Integration - ParseXML.exe

    Sorry, in my other reply I noted to post the FCL, but I mean post the XML so we can see what it is?
    Erin Stone
    OpenText Developer Support Engineer
  •  01-15-2010, 5:07 AM 15032 in reply to 15001

    Re: RightFax Production - Integration - ParseXML.exe

    Here is the XML:




    Bob McKenzieCC_ISSP


    0866611550
    Fred Flintstone


    Put me on the cover!!!! < > Here is another line of cover text. Yada Yada Yada < > More More More

    %RTF%/Arial%Put this text into the document at an attachment.%EOF%


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